SATA controller doesn't work in S2600CWR motherboard.

[Pavliukevych_V]

I have S2600CWR motherboard.

I am using Internal Mini SAS HD SFF-8643 to 4 SATA cabe to connect HDDs

Unfortunately I can't see HDDs neither in BIOS nor OS.

I am using SSD disks:

SATA 480GB Patriot Burst

And HDD:

SATA WD 1Tb.

There is SSD disk attached in M.2 port. ADATA 120Gb (Available as SATA_4).

If you connect disk to SATA_5 it is available in BIOS. So it is not power issue.

Info:

Manufacturing Date : 2016-08-02 13:35

Manufacturer : Intel Corporation

Product Name : S2600CWRSerial

Number: FWCT62910XXX

Part/Model Number : H12881-270FRU

File ID : FRU Ver 1.14

Remote Management Module key :I nstalled

Device (BMC) Available : Yes

BMC FW Build Time : 2019-03-26 17:58:32

BIOS ID : SE5C610.86B.01.01.0028.121720182203

BMC FW Rev : 1.56.11315

Boot FW Rev : 1.07

SDR Package Version : SDR Package 1.14

Mgmt Engine (ME) FW Rev : 03.01.03.051

Baseboard Serial Number : FWCT629XXXX

[JoseH_Intel]

Hello Pavliukevych.V,

Thank you for joining the community

Looking at the picture it looks you have the cable connected to the SATA ports 0-3 so it should show up under AHCI controller under any of the SATA ports 0-5. If you enable the sSATA controller then you might need to move the cable to the other SFF-8643 port and will show up under any of the sSATA ports 0-3. The cable part number you need to use is AXXCBL450HD7S

Hope it helps

Regards

Jose A.

[Pavliukevych_V]

I am using Supermicro Mini SAS to hd cable.

Is there pinout data sheet of AXXCBL450HD7S cable?

[JoseH_Intel]

Hello Pavliukevych.V,

Before providing you with the pinout data sheet which is information not that easily available, let me ask you if by any chance you are using any HDD back plane and/or SAS expander where your cable is connected to. I want to discard any possible variables before jumping out to say the cable is the issue.

Will look forward for your updates

Regards

Jose A.

[Pavliukevych_V]

I am using SATA disks direct connected to SATA connector.

[Pavliukevych_V]

Hi Jose,

Today I updated all firmware it did't help me.

Also I found that there is no possibility to open RAID settings. Ctrl + I doesn't work too.

There is screen record

[JoseH_Intel]

Hello Pavliukevych.V,

When you say "I am using SATA disks direct connected to SATA connector." you mean you are still using the SuperMicro cable? By any chance you have original Intel cable still available, it is supposed to be included with the server original packaging.

After checking the video I saw a thing. You want to disable the Quiet Boot in BIOS in order to see the Ctrl+I prompt during POST.

Let me know how it goes

Jose A.

[Pavliukevych_V]

Hi,

Yes I am still using Supermicro cable.

>>One Mini-SAS cable - iPC AXXCBL450HD7S is included in the server chassis while the other cables must be ordered separately, as needed.

mini sas hd cable not be included in motherboard packaging.

[Pavliukevych_V]

I have played with BIOS a bit , so there is RAID configuration menu right in the BIOS settings (for UEFI mode) and Ctrl+E menu available for legacy.

Any way there is no SATA_0, 1, 2, 3 available there.

I am ordered and waiting for delivery new Supermicro cables, unfortunately Intel official cable will be available in next tree weeks only.

[JoseH_Intel]

Hello Pavliukevych.V,

We will wait for your feedback when the new cables arrive. Hopefully it will resolve this issue.

Jose A.

[JoseH_Intel]

Hello Pavliukevych.V,

I am just following up to doublecheck if you have already received the SuperMicro replacement cables and if this resolved your issue.

I will look forward for your updates

Jose A.

Intel Customer Support

[JoseH_Intel]

Hello Pavliukevych.V,

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

Regards

Jose A.

Intel Customer Support

[Pavliukevych_V · Accepted solution]

Hi, Jose,

Yes I have received cables, as I figured out, there are different Mini SAS HD cables:

• (SFF-8643) - Internal
• (SFF-8644) - External

And more important: there are:

• Normal
• Reverse Breakout Cross-Over

I found right one.