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don_b_1
Beginner
91 Views

Installation fails --Jave Class Not Found -- on MacBook Pro

I am trying to install the Math Kernel Library under: 

Product Subscription Information Download Latest Update Release Posted
Academic Research Performance Libraries from Intel (OS X*)

 

On my MacBook Pro, when I try to start the install shell, I receive the following message:

./install.sh

In JPanelLicenseOptions

Inside JPanelRegistrationBegin

Calling initComponents

Calling initializePanel

/tmp/intel/se/channel/msg/../msg/20150425124851608,0,Core,0,SmartEngineJavaGUI

Exception in thread "Thread-3" java.lang.NoClassDefFoundError: org/apache/xpath/XPathAPI

    at com.intel.ISSA.GUI.CoreAdapter.MessageReader.getCoreState(MessageReader.java:142)

    at com.intel.ISSA.GUI.CoreAdapter.MessageReader.run(MessageReader.java:45)

Caused by: java.lang.ClassNotFoundException: org.apache.xpath.XPathAPI

    at java.net.URLClassLoader$1.run(URLClassLoader.java:202)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)

    at java.lang.ClassLoader.loadClass(ClassLoader.java:306)

    at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)

    at java.lang.ClassLoader.loadClass(ClassLoader.java:247)

    ... 2 more

======

When I click on the Installer from the Finder Window, the Installation Assistant comes up, but the menu window is blank and I cannot continue.

How should I proceed?

How do I submit a Support Ticket?

thank you very much for your help

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5 Replies
Victor_C_Intel
Employee
91 Views

Hi,

Please find all files starting with "intel." in your /tmp and $TMPDIR directories, pack them all into an archive and post here.

Nicholas_N_1
Beginner
91 Views

Any update on this?  I received the same error when trying to install on a MacBook Air.

Dan_M_1
Beginner
91 Views

Same problem - macbook 2015...

Dan_M_1
Beginner
91 Views

Here is the error thrown.. (Run as super user...)

 

In JPanelLicenseOptions
Inside JPanelRegistrationBegin
Calling initComponents
Calling initializePanel
/tmp/intel/se/channel/msg/../msg/20150804033153160,0,Core,0,SmartEngineJavaGUI
Exception in thread "Thread-0" java.lang.NoClassDefFoundError: org/apache/xpath/XPathAPI
    at com.intel.ISSA.GUI.CoreAdapter.MessageReader.getCoreState(MessageReader.java:142)
    at com.intel.ISSA.GUI.CoreAdapter.MessageReader.run(MessageReader.java:45)
Caused by: java.lang.ClassNotFoundException: org.apache.xpath.XPathAPI
    at java.net.URLClassLoader.findClass(URLClassLoader.java:381)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
    at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
    ... 2 more

Dan_M_1
Beginner
91 Views

Solution to problem is the following:

mount the volume. Instead of clicking install/running install.sh

find setup folder (hidden). run mkl_p_10.0.5.025.pkg

should work fine. This is a Java error in the classpath to xalan lib...

 

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