About Websocket connection terminated

[Hideo]

To whom it may concern

When operating an agent terminal from an IntelEMA server, the Terminal, Files, Processes,
and WMI functions connect for about 20 seconds, then a dialog box appears stating "Websocket connection terminated " dialog appears and communication is disconnected.

The following is shown below.

・Terminal

After about 20 seconds,

・Files

After about 20 seconds,

• Processes

After about 20 seconds,

• WMI

After about 20 seconds,

How long is the Websocket connection time?

Is it possible to change this Websocket connection time?

I am waiting for your reply.

Best Regard.

Hideo.

[Hideo]

Hello.

Suneesh

Please let me know how to transfer from community to web ticket.

We look forward to your reply.

Best regards.

Hideo.

[Hideo]

Hello.

Suneesh

How about after that?

We look forward to your reply.

Best regards.

Hideo.