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DWhee3
Beginner
1,229 Views

Activate AMT: A call to this function has failed - AMT Status Code - Success

I understand what that means - the AMT returned a response that something happened, although that something was a failure, but I'd like to find out why.

Full log details here:

2013-06-03 16:56:04:(INFO) : ACU Configurator , Category: HandleOutPut: Starting log 2013-06-03 16:56:04

2013-06-03 16:56:04:(INFO) : ACU Configurator , Category: VerifyFileSignature: The file "C:\Intel\Configurator\ACU.dll" is signed and the signature was verified.

2013-06-03 16:56:07:(ERROR) : ACU Configurator , Category: Local System Account: Error: failed to retrieve Local System Account using MEI; error code - 3221242473

2013-06-03 16:56:09:(INFO) : ACU Configurator, Category: -ConfigAMT-: IS04182.xxxxx.xxx.xxxxx.xx.xx:Starting Unified configuration flow...

2013-06-03 16:56:13:(WARN) : ACU.dll, Category: GenerateOTP: No need to generate OTP.

2013-06-03 16:56:41:(ERROR) : StartConfiguration, Category: Activate AMT: A call to this function has failed - AMT Status code - Success. (0xc0004268).

2013-06-03 16:56:41:(ERROR) : ACU.dll, Category: StartConfiguration: AMT Status code - Success.

2013-06-03 16:56:41:(ERROR) : ACU Configurator, Category: Exit: ***********Exit with code 73. Details: Failed to put the system in the "Pre Provisioned" state (you can try to unconfigure the system using the MEBx "Full Unprovision" option). AMT Status code - Success.

Also, what's the best place to start with all this AMT stuff? I'm reading through the Intel Setup and Configuration Software Deployment Guide and it seems to be a decent starting place, but some of the stuff is different, like the export XML file HAVING to be encrypted now (documentation shows it as a check box where you can select encryption if you'd like).

Thanks, new to all this AMT stuff, but it sure seems neat.

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Alan_A_Intel
Employee
116 Views

You should be able to fix that error by doing a full unconfigure with ACUConfig.

Acuconfig.exe Unconfigure /Full /AdminPassword yourpassword

Here are a few good links for reading up on AMT:

AMT8 Start Here Guide

http://software.intel.com/en-us/articles/intel-active-management-technology-intel-amt-software-devel... Intel® Active Management Technology (Intel AMT) Software Development Kit (SDK) Start Here Guide | Intel® Developer Zone

AMT8 Intel vPro Technology Guide

http://downloadmirror.intel.com/21362/eng/Intel(R)%20vPro(TM)%20Technology%20Reference%20Guide.pdf http://downloadmirror.intel.com/21362/eng/Intel(R)%20vPro(TM)%20Technology%20Reference%20Guide.pdf

SCS8 info on Expert Center

 

Also, you're right about the section for exporting XML files in the Intel Setup and Configuration Software Deployment Guide. This section needs to be updated.

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