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Can't be logged on Intel AMT 9 for Web interface

yk
Beginner
1,332 Views

Intel ME BIOS 9.0.20.1447 | Intel AMT 9.0.0.0025

Log on to Intel ME BIOS is ok. The default password is "admin" and change the password is "Password0!"

Open the Intel Management and Security Status to confirm items of Intel ME is "Configured" and Control is "Admin"on the Operating System.

PING is ok to PC with power off status.

Open the IE and enter "http://xxx.xxx.xxx.xxx:16992/ http://xxx.xxx.xxx.xxx:16992" and Intel AMT log on page is appeared.

Enter user ID is admin, password is Password0!

Error message is "Log on failed. incorrect user name or password, or user account temporarily locked."

It can't be access to Intel AMT 9 using Intel Manageability Commander tools as well.

I have a AMT 8 and a AMT 7 PC on the same subnet is fine.

It's not my first time to configure Intel AMT , so I don't know what is wrong of Intel AMT 9.

I'm wondering that user ID of AMT 9 is "admin" as same as previous version of AMT.

CPU : http://ark.intel.com/products/75056/Intel-Xeon-Processor-E3-1270-v3-8M-Cache-3_50-GHz ARK | Intel® Xeon® Processor E3-1270 v3 (8M Cache, 3.50 GHz)

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2 Replies
yk
Beginner
203 Views

Intel Management Engine BIOS Extension 9.0.0.0023

Intel ME 9.0.20.1447 ➔ 9.1.0.1120

Intel AMT 9.0.0.1287 ➔ 10.0.0.1096

There is nothing happened since Intel ME and AMT driver was updated as above.

There is number of PCs and different type of CPU has the same AMT 9.x issue.

http://ark.intel.com/products/75056/Intel-Xeon-Processor-E3-1270-v3-8M-Cache-3_50-GHz ARK | Intel® Xeon® Processor E3-1270 v3 (8M Cache, 3.50 GHz)

http://ark.intel.com/products/75461/Intel-Xeon-Processor-E3-1225-v3-8M-Cache-3_20-GHz ARK | Intel® Xeon® Processor E3-1225 v3 (8M Cache, 3.20 GHz)

Any comments would be appreciated.

IT_C_Intel
Employee
203 Views

As a reminder, direct support from Intel engineers is available at https://bizsupport.intel.com/ https://bizsupport.intel.com.

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