Can't retrieve MEBx password using API

[tech_tc]

Hi All

Fairly new to this product and having some password reset issues.

I could'nt change the default 'admin' password as is wouldn't accept any other passwords after entering the default.

So decided to retrieve the MEBx passord using API. I can find the endpoint ID and the syntax seems straight forward to obtain password, but i get a 404 error when i run the GET command.

This is what i have so far.

https://my_ema_server/api/latest/amtCredentials/my_endpoint_ID/mebx

My user is a Tenant Administrator.

Any help would e appreciated.

[tech_tc]

Hi Victor G

Apologies, I’ve been away.

We took the suggestion to try resolving the errors running PowerShell related to tls.

This was unsuccessful and we subsequently developed an unstable platform following our attempts.

One of our Global administrator accounts stopped working\became corrupt. Although the user is present in the SQL db, it is not present in the Intel AMT GUI.

Attempts to go back to a previous vm version also failed as the issues were compounded by a sluggish intermittent admin gui.

We are contemplating a complete rebuild. Only concern is that the gui has never worked correctly and therefore may not un-provision the test devices correctly.

Regards

tech_tc

[Victor_G_Intel]

Hello tech_tc,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Victor G.

Intel Technical Support Technician

[tech_tc]

Hi Victor G

Apologies, I’ve been away and returned today.

We took the suggestion to try resolving the errors running PowerShell related to tls.

This was unsuccessful and we subsequently developed an unstable platform following our attempts.

One of our Global administrator accounts stopped working\became corrupt. Although the user is present in the SQL db, it is not present in the Intel AMT GUI.

Attempts to go back to a previous vm version also failed as the issues were compounded by a sluggish intermittent admin gui.

We are contemplating a complete rebuild. Only concern is that the gui has never worked correctly and therefore may not un-provision the test devices correctly.

Regards

tech_tc

[Kaniel]

Hi tech_tc

Have you solved your issue?

It is very obvious that the issue is on your URL. The "/mdbx" is not correct to pass the parameter of the credential type.

https://my_ema_server/api/latest/amtCredentials/my_endpoint_ID/mebx 

Please try this URL

 https://my_ema_server/api/latest/amtCredentials/my_endpoint_ID/?credentialType=mebx

Best Regards,

Kaniel