Console Power Management with TLS Profile

[wporter]

I've configured machines with a TLS Profile and power management action options.  I'm able to power off the machine from the Console Actions, however, the "Wake" option does not power the machine on as it does with CIRA configured machines.

I would like to confirm, "Wake" Power on works with TLS Profile machines.

thanks

[Suneesh]

Hello wporter,

Thank you for your update and for sharing your observations regarding the "Wake" power action with TLS Profile-configured machines.

To assist you further, could you please provide the following details:

• Intel EMA version in use.
• Provisioning mode being attempted (ACM or CCM).
• Number of endpoints you are planning to configure.
• Type of network connection used (wired or wireless).
• Whether the EMA server and the endpoint are on the same network.
• Location of the endpoint (remote or on the same network as the EMA server).

Additionally share us the ECT logs from the affected endpoints.

Intel® EMA Configuration Tool (ECT) Logs:

1. Download the tool from the following link: Intel® EMA Configuration Tool
2. Installation:

• Download and unzip the tool.
• Double-click the .msi file and follow the installation prompts.

1. Run the Tool:
2. a. Open a command prompt as an administrator (or use Windows PowerShell*).
3. b. Navigate to the installation folder (default: C:\Program Files (x86)\Intel\EMAConfigTool).
4. c. Run the following command:
5. EMAConfigTool.exe --verbose

Looking forward to your response.

Best regards,

Suneesh

Intel Customer Support Technician

[wporter]

• Intel EMA version in use
  • 1.13.1.0
• Provisioning mode being attempted (ACM or CCM).
  • CCM
• Number of endpoints you are planning to configure.
  • We have over 1000 Endpoints Configured
• Type of network connection used (wired or wireless).
  • All Wired
• Whether the EMA server and the endpoint are on the same network.
  • Yes, The Server and endpoints are on a corporate network with no Firewall restrictions.
• Location of the endpoint (remote or on the same network as the EMA server).
  • Same network

[wporter]

Logs sent

[wporter]

Just want to confirm, that with TLS configured profile machines, "Wake" which is "Power On" is suppose to work from the console actions.

The power off works, but not "Wake".  To power on, I need to access it via Web URL https://hostname:16993

thanks

[Jimmy_Wai_Intel]

Hi wporter,

If you are using TLS mode for Intel AMT configuration, you need to have another PCs running the Intel EMA agent on the same subnet in order for the Intel AMT features to work. When Intel AMT is configured in TLS mode, the server does not talk to Intel AMT on the PC directly. The communications are routed via Intel EMA agent on another machine on the same subnet. Thus, in order to perform Intel AMT functions, you always need to have at least 2 PCs on the same subnet with Intel AMT agent running.

Regards,

Jimmy Wai

Technical Sales Specialist, Intel

[wporter]

There are other machines on the same subnet and I can AMT Power it off from the Action item.  Power on does not work.