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Dell Latitude 7450 Unable to create WiFi Profile

AlphaSeb
Novice
13,660 Views

Hi,

 

I'm trying to get Intel Endpoint Management Assistant to work. I have successfully provisioned a device in ACM. But "CIRA Not Connected"

The devices I try to onboard, are WiFi Only devices, Latitude 7450, Latitude 7440 etc.

 

Intel® ME: v18.0.10.2351  Admin Control Mode  
CIRA selected: Yes
Intel® AMT setup status: Pending Configuration
Hardware Management Capability: Intel® Active Management Technology
Platform Brand: Intel vPro® Enterprise
 
Power On
Connected
CIRA Not Connected
 
When I disable the WiFi Profile in the AMT-Profile, Intel® AMT setup status: succeeds.
When I add the WiFi Profile, it's stuck "Pending Configuration"
 
In the logs I see that it has problems applying the Wireless Profile:


 

2025-08-06 16:04:08.5855|ERROR||9116|3|ApplyWirelessConfiguration - MeshManageabilityServer.code.AmtSetup.WirelessManager, EMAManageabilityServer, Version=1.14.3.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Failed to apply wireless configuration : (**bleep**-**bleep**,197AAD03).
Exception Level(0):WSManFault.Code: a:Sender WSManFault.SubCode: e:UnsupportedFeature
StackTrace Level(0): at Intel.Manageability.WSManagement.DotNetWSManClient.WSManSendReceive(Header header, XmlElement[] bodyIn, XmlElement[]& bodyOut)
at Intel.Manageability.WSManagement.DotNetWSManClient.Invoke(Uri resourceUri, Uri actionUri, XmlElement request, IEnumerable`1 selectors)
at Intel.Manageability.Cim.Untyped.CimObject.Invoke(String methodName, CimKeys keys, CimParams input, CimParams& output)
at Intel.Manageability.Cim.Typed.CimBase.Invoke[TInput,TOutput](String methodName, TInput input, TOutput& output)
at Intel.Manageability.Cim.Typed.AMT_WiFiPortConfigurationService.AddWiFiSettings(CimReference inWiFiEndpoint, CIM_WiFiEndpointSettings inWiFiEndpointSettingsInput, CIM_IEEE8021xSettings inIEEE8021xSettingsInput, CimReference inClientCredential, CimReference inCACredential, CimReference& outWiFiEndpointSettings, CimReference& outIEEE8021xSettings)
at ManageabilityStack.AmtWireless.AddWirelessProfile(AmtWirelessProfile profile, CIM_IEEE8021xSettings _8021XSettings, List`1 installedCertsEPRs)
at MeshManageabilityServer.code.AmtSetup.WirelessManager.AddWiFiProfile(WiFiSetup setup)
at MeshManageabilityServer.code.AmtSetup.WirelessManager.AddWiFiProfiles(WiFiConnection wiFiConnection)
at MeshManageabilityServer.code.AmtSetup.WirelessManager.ApplyWirelessConfiguration(AMTProfile amtProfile)
 
2025-08-06 16:04:08.5855|ERROR||9116|3|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.14.3.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Applying wireless settings failed: (**bleep**-XXXXX). Error = WSManFault.Code: a:Sender WSManFault.SubCode: e:UnsupportedFeature
 
 
--
 
 
Why is that?

AMT is enabled in BIOS
Device was provioned via USB Stick
I can't see further options regarding WiFi in the bios or am I blind?

Thanks for helping
 
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vij1
Employee
109 Views

Hello AlphaSeb,


Thank you for the update and for thoroughly testing the setup.


Glad to hear that booting from an image worked well — especially with the smaller WinPE image. And yes, ports 8080 and 443 are indeed the key ones for this process.


Regarding your observation on Wi-Fi profile deletion: You're correct — deleting a Wi-Fi profile from the EMA console does not immediately remove it from the endpoint device. This behavior depends on several conditions:


1.     CIRA must be connected (Green status): The endpoint must show a green status in the EMA console, indicating an active connection to the EMA server. Only then can AMT Wi-Fi profile changes be successfully pushed to the device.

 

2.     Changes may take time: Once changes are made, it may take some time for them to reflect on the endpoint. To speed up this process, we recommend restarting the EMA agent services or the endpoint itself.


Best regards,

Vijay N


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