Ema 1.14.3.0 setup error

[gokhanergul]

While installing ema, I get the warning "Intel(R) EMA Platform Manager runtime path not set correctly. Fix it and try again."

Even though I manually saved the necessary paths to the environment variables, the problem was not resolved.

The content of C:\Program Files (x86)\Intel\Platform Manager\Runtime appears empty.

I encounter the same problem despite reinstalling the server many times. How do I solve the problem?

[vish1 · Accepted solution]

Hello gokhanergul,

Greetings!!

Could you please let us know if you have followed the steps provided to install Intel® EMA? This will help us understand the current status and assist you more effectively if further support is needed.

Follow these steps to install Intel® EMA:

1.Install Microsoft Server 2019 or 2022

2.Add Server Role: Web Services (IIS)

• Details in section 1.3.5 of the Intel® EMA Server Installation and Maintenance Guide.

3.Download and install URL-rewrite

• Details in section 1.3.5 of the Intel® EMA Server Installation and Maintenance Guide.

4.Download and install Microsoft SQL Server Enterprise 2017 or higher

• SQL Express is supported for testing with less than 500 units.
• Details in section 1.3.3 of the Intel® EMA Server Installation and Maintenance Guide.

5.Download and install SQL Server Management Studio (SSMS)

6.Configure SQL Server:

• Open SQL Configuration Manager.
• Go to SQL Server Network Configuration.
• Open Protocols for SQL Express.
  • Enable: TCP/IP and set IPAII.
• Go to SQL Server Services.
  • Change the SQL Server Browser state to Automatic and start the service.

7.Open SQL Server Management Studio:

• On Server name: Type (Server Name\SQL Database Name) if the database is on the same server.
• For Encryption, select Optional.
• Select the Security folder.
• Open the Admin Account of the server.
  • Under Server Roles, assign dbcreator.
• Under User Mapping, assign Master.
• Under Database role membership, assign:
  • db_datareader
  • db_writer
  • db_owner

8.Download and install Intel® EMA

• Keep a copy of Section 1.6 Important File and Directory Locations from the Intel® EMA Server Installation and Maintenance Guide.
  • Example: c:\inetpub\wwwroot

Additional Information

Upgrade Intel® EMA Software:

1. Download the latest Intel® EMA software from Intel® EMA Download Page.
2. Run the script as an administrator:

EMAServerInstaller FULLINSTALL --updateinstalltype=<single/distributed> --accepteula -c -v

• Details in section 2.4.3 Performing an Update Installation Using the Command Line from the Intel® EMA Server Installation and Maintenance Guide.

Note: The operating system needs to have English-US Windows display language, English-US system locale, and English-US format (match Windows display language).  

Refer section 1.3.2 Operating System for more details-

https://www.intel.com/content/www/us/en/support/articles/000055629.html

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[gokhanergul]

I did not apply the database security settings correctly. I followed the instructions one by one and solved the problem thanks to you. I am now testing on the client machine. Thank you for your help.

[vish1]

Hello gokhanergul,

Greetings!!

We are glad to hear that the issue has been resolved and appreciate your update.

If you need any further assistance in the future, please don’t hesitate to reach out. I will be happy to assist you.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro