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VKumb
Beginner
1,467 Views

Error while connecting to VPro RCS using SCS console on same machine.

Hi,

I am new to this technology, so maybe this is very basic issue, but I am unable to resolve it.

I have installed SCS console and RCS (Vpro) on same machine and I am trying to connect to RCS but unable to connect.

Error says "Failed to connect to Remote Configuration Service.

Have tried opening TCP port 135, also enebled

  • Windows Management Instrumentation (ASync-In)
  • Windows Management Instrumentation (DCOM-In)
  • Windows Management Instrumentation (WMI-In).

But was still unable to solve the above error.

Thanks in advance.

.

0 Kudos
5 Replies
MichaelA_Intel
Moderator
145 Views

@ Vijayrk1122

Hi, is the RCSServer service running?

VKumb
Beginner
145 Views

No its not. But whenever I am trying to run RCSServer.exe it doesn't show any response. Nothing happens when I try to run this file.

Do we need to run RCSServer.exe manually or the service is up automatically after installation?

Got this error in logs while running IntelSCSInstaller :-

" INFO : - ProgressViewModel Installer_InstallationMessageEvent start: Error 100. exception 6: (error 0x6) The handle is invalid.

ERROR: - Error 100. exception 6: (error 0x6) The handle is invalid."

Yehuda_S_Intel
Employee
145 Views

Vijayrk1122

Hi,

Can you please provide the IntelSCSInstaller.exe version details and attach the installation log?

VKumb
Beginner
145 Views

Hey,

I was facing this issue because I was trying to connect to database using wrong user. But when I added my machine in AD and used service account user, it solved my problem.

Thanks to all.

MichaelA_Intel
Moderator
145 Views

Vijayrk1122

Awesome that you were able to resolve the issue! Thank you for closing with us on this.

 

Regards,Michael
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