Integrate Out of Band KVM into third party site

[Dlan221]

Basically I'd like to know if its possible for the end user to integrate out of band KVM into an external site. Our organization runs a website hosted internally that we use to display information and offer functionality to our service desk team members (If possible we would like them to utilize remote desktop via this site). It would be very useful functionality for us to be able to  allow these users access to our internal website (And execute OOB functions from there) as opposed to them needing to separately log in and manage specific devices via the intel ema hosted website (hosted in aws).

I've searched through the available REST API's and cannot find anything that could lead me to believe this is supported. 

[vish1]

Hello Dlan221,

Greetings!!

Could you kindly provide the following details:

1. SQL Version:
2. Location of both (physical, virtual):
3. Will they be on the same server machine?
4. Are you using a wired or wireless network?
5. Intel® EMA software version:
6. Number of endpoints to be provisioned:
7. Will remote access to BIOS be necessary?
8. Location of endpoints: local or remote?

These details will help us to better understand your setup and assist you in the best way possible.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[vish1]

Hello Dlan221,

Greetings!!

Intel allows customers to build their software for Intel® vPRO (AMT) technology instead of using Intel® EMA. Please find attached the documentation and the software development kit (SDK). Bear in mind, that the support is only available through the Intel forums.

Intel® Active Management Technology SDK

Restore, upgrade, and protect devices remotely. Enhance your ability to manage enterprise computing facilities.

https://www.intel.com/content/www/us/en/developer/tools/active-management-technology-sdk/overview.html

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[Dlan221]

Hey Vishal,

Appreciate the response, thankyou for pointing me in the right direction. I've downloaded the SDK and am currently combing through most of the code (I've found a ps script KVM.ps1 which seems to be quite interesting).

I've noticed that since port 5900 has been deprecated we must utilize either the redirection (RFB 4.0) port or setup a shim layer which takes care of AMT’s WebSocket Digest Authentication and the initial KVM handshake, then pass the RFB 3.8 data between the AMT device and a VNC viewer.

I'm assuming all of this can be done alongside an intel EMA provisioned device? I want to be able to provide the custom web interface to our level 1 support while allowing full access to the EMA interface for level 2/3.

I'll be looking to support approximately 2000 devices out of band amongst multiple teams so having a compartmentalized approach seems to be best.

[vish1]

Hello Dlann21,

Greetings!!

Sure, thank you for acknowledging, we are glad to support with the Intel EMA, once the endpoints are configured.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[vish1]

Hello Dlann21,

Greetings!!

I wanted to check in and see if there is anything else we can assist you with. If you have any questions or require further support, please don’t hesitate to reach out.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[vish1]

Hello Dlann21,

Greetings!!

This is the second follow-up regarding the reported issue. I wanted to check in and see if there is anything else we can assist you with. If you have any questions or require further support, please don’t hesitate to reach out.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro

[vish1]

Hello Dlann21,

Greetings!!

This is the third follow-up regarding the reported issue. I wanted to check in and see if there is anything else we can assist you with. If you have any questions or require further support, please don’t hesitate to reach out.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vpro