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Hi,
I have CPU with intel Core i7-10700 which support intel VPro.
But I can't identify whether it support AMT or not because the AMT port is not listed in the device manager.
Also when I download the Intel Management and Security Status it says that the service status information unavailable.
How can I know for sure that my hardware support it ?
Thanks before.
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What motherboard? What chipset?
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Doc (not an Intel employee or contractor)
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Hi Alhill,
Thanks for responding and sorry for late reply.
Attached is what you requested.
Thanks.
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well actually AMT is defined by your chipset or motherboard. So can you tell us which chip-set are you using
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Hi Peter,
I'm using
Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz
as my chipset .
Thanks.
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Al is correct. In order to have a vPro-ready system, you must have a vPro-ready processor AND a vPro-ready chipset. Only the Q chipsets are vPro-ready. Your system has a H chipset. This means that it is not vPro-ready and you consequently cannot use AMT.
Sorry,
...S
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Hi Scott,
How can you the chipset type ? Because I don't see one.
Thanks.
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Well, you would expect Acer to detail this in their specs, but noooo, that would be the right thing to do, not the Acer thing (can you tell I am not a fan?). I ended up looking at the specs detailed in various reviews. I finally found one (though I cannot remember where now) that said the chipset was H470.
You should be able to look this up by going into BIOS Setup.
...S
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Hi n_scott_pearson,
I don't see one in my BIOS.
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Hello peter3499,
Thank you for joining the Intel community
For a system to be AMT capable it requires 3 AMT capable components. Processor, Chipset and Intel NIC. If you have further questions just let me know.
Hope this helps
Jose A.
Intel Customer Support Technician
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Hi JoseH_Intel,
Where can I make sure that my system is AMT Capabled ?
Because I can't find it somewhere in BIOS or Device Manager.
Thanks.
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Do you have a vPro-enabled processor combined with a vPro-enabled chipset? Only this combination - which requires a Q chipset (and NOT a Z, H or B chipset) - will support AMT.
...S

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