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Intel AMT Support Identification

Endrianus
Beginner
1,189 Views

Hi, 

I have CPU with intel Core i7-10700 which support intel VPro. 

But I can't identify whether it support AMT or not because the AMT port is not listed in the device manager. 

Also when I download the Intel Management and Security Status it says that the service status information unavailable. 

How can I know for sure that my hardware support it ? 

Thanks before.

0 Kudos
11 Replies
AlHill
Super User
1,187 Views

What motherboard?   What chipset?

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Endrianus
Beginner
1,172 Views

Hi Alhill,

Thanks for responding and sorry for late reply.

Attached is what you requested.

Thanks.

peter3499
Beginner
1,168 Views

well actually AMT is defined by your chipset or motherboard. So can you tell us which chip-set are you using

Endrianus
Beginner
1,163 Views

Hi Peter, 

I'm using 

Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz

as my chipset .

Thanks.

n_scott_pearson
Super User Retired Employee
1,162 Views

Al is correct. In order to have a vPro-ready system, you must have a vPro-ready processor AND a vPro-ready chipset. Only the Q chipsets are vPro-ready. Your system has a H chipset. This means that it is not vPro-ready and you consequently cannot use AMT.

Sorry,

...S

Endrianus
Beginner
1,133 Views

Hi Scott, 

How can you the chipset type ? Because I don't see one. 

Thanks. 

n_scott_pearson
Super User Retired Employee
1,117 Views

Well, you would expect Acer to detail this in their specs, but noooo, that would be the right thing to do, not the Acer thing (can you tell I am not a fan?). I ended up looking at the specs detailed in various reviews. I finally found one (though I cannot remember where now) that said the chipset was H470.

You should be able to look this up by going into BIOS Setup.

...S

Endrianus
Beginner
1,074 Views

Hi n_scott_pearson, 

I don't see one in my BIOS. 

JoseH_Intel
Moderator
1,079 Views

Hello peter3499,


Thank you for joining the Intel community


For a system to be AMT capable it requires 3 AMT capable components. Processor, Chipset and Intel NIC.  If you have further questions just let me know.


Hope this helps


Jose A.

Intel Customer Support Technician


Endrianus
Beginner
1,074 Views

Hi JoseH_Intel,

Where can I make sure that my system is AMT Capabled ? 

Because I can't find it somewhere in BIOS or Device Manager. 

Thanks. 

n_scott_pearson
Super User Retired Employee
1,071 Views

Do you have a vPro-enabled processor combined with a vPro-enabled chipset? Only this combination - which requires a Q chipset (and NOT a Z, H or B chipset) - will support AMT.

...S

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