I have CPU with intel Core i7-10700 which support intel VPro.
But I can't identify whether it support AMT or not because the AMT port is not listed in the device manager.
Also when I download the Intel Management and Security Status it says that the service status information unavailable.
How can I know for sure that my hardware support it ?
What motherboard? What chipset?
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Doc (not an Intel employee or contractor)
Al is correct. In order to have a vPro-ready system, you must have a vPro-ready processor AND a vPro-ready chipset. Only the Q chipsets are vPro-ready. Your system has a H chipset. This means that it is not vPro-ready and you consequently cannot use AMT.
Well, you would expect Acer to detail this in their specs, but noooo, that would be the right thing to do, not the Acer thing (can you tell I am not a fan?). I ended up looking at the specs detailed in various reviews. I finally found one (though I cannot remember where now) that said the chipset was H470.
You should be able to look this up by going into BIOS Setup.
Thank you for joining the Intel community
For a system to be AMT capable it requires 3 AMT capable components. Processor, Chipset and Intel NIC. If you have further questions just let me know.
Hope this helps
Intel Customer Support Technician
Do you have a vPro-enabled processor combined with a vPro-enabled chipset? Only this combination - which requires a Q chipset (and NOT a Z, H or B chipset) - will support AMT.