login on web page EMA 1.4.0.0

[Gianluigi]

Hello,
I can't log into the administration console.
The credentials are accepted and no user / password error is displayed. 
I always return to the login page.
Thanks

[JoseH_Intel]

Hello Gianluigi,

Thank you for joining the Intel community

Is this a new EMA integration? What version did you installed? Is this a cloud installation or regular? Do you have any other client systems already provisioned?

I will look forward for your updates

Regards

Jose A.

Intel Customer Support Technician

[Gianluigi]

Hi Jose,

is a new EMA integration ver. 1.4.0.0 on Windows with SQL express . No cloud.

 I dont have any other client systems already provisioned.

Thank you

[JoseH_Intel]

Hello Gianluigi,

Thank you for the information. Please allow me some time to research on your issue and I will get back to you as soon as I have updates.

Regards

Jose A.

Intel Customer Support Technician

[JoseH_Intel]

Hello Gianluigi,

Just to be clear the user is having trouble logging into the EMA Administrator console or also known as the EMA web console. We just want to make sure you are not trying to log into AMT WebUI.

Assuming this is a test machine, can you provide the username and password? If not possible, remember the username must be a full email address ( i.e., gianluigi@vprodemo.com ) Did you use all the default settings?...

Also, it is recommended not to use SQL Authentication for a basic demo/eval environment.

Reinstalling EMA is a quick and easy process. If you haven't done it already that would be a good next step to see if you are still getting the issue.

I will look forward to your feedback.

Regards

Jose A.

Intel Customer Support Technician

[JoseH_Intel]

Hello Gianluigi,

I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as closed. I will try to reach you by the last time next Monday 19th. After that, the thread will be automatically archived.

Regards

Jose A.

Intel Customer Support Technician

[JoseH_Intel]

Hello Gianluigi,

We will proceed to mark this thread as closed. If you have further issues or questions just go ahead and submit a new topic.

Regards

Jose A.

Intel Customer Support Technician

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