Intel SCS 10 Installer Error

[MHins1]

Hello all,

I was in the process of installing Intel SCS in a lab today. After allowing the installer to create the DB and storage key successfully with a user account, the install began to copy files into the directory specified and then bombed with this error:

I did some research on this error, but not a lot turned up other than a hit on the 0x3e7 being something to the effect of a misconfigured part? The server it is installed is a virtual machine.

Thanks!

[Yehuda_S_Intel]

Hi mhinson72,

We have root caused this error: Error performing inpage operation. Part size is not 9 (0x3e7)

The cause of this error is that your RCS User account password contains the special character ":" (colon).

For your RCS User account password, please select a password that doesn't contain any of the following special characters:

• : (colon)
• '/' (slash)

This will result in your installation to will end successfully.

We will update the documentation for the Intel SCS product with these details in further releases