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2563 Discussions

Intel anti theft system locked my notebook - data rescue

luka68
Beginner
733 Views

Hello, I have an Sony Vaio SVS 13, which I bought 2018. Now my notebook has been locked by the McAfee Software. It is a second hand notebook und bevor blocking I didn't know anything about this anti theft system. So I don't have the password to unlock the notbook (1 2 3 4 5 6 or 1 2 3 4 5 6 7 8 don't work) and also I do not have the Anti-Theft Account for the the webconsole. So the solutions in Document ID: TS101587 can't help me. But I need the data of my hard drive. My question is, can I remove my HDD to get my files back? Or is the hard drive also locked?

Please help me.

Thank you in advance

0 Kudos
1 Solution
SergioS_Intel
Moderator
724 Views

Hello luka68,


Intel® Anti-Theft products belong to McAfee and are no longer owned by Intel. Please contact McAfee support for assistance.


https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_...


Best regards,

Sergio S.

Intel Customer Support Technician





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3 Replies
SergioS_Intel
Moderator
725 Views

Hello luka68,


Intel® Anti-Theft products belong to McAfee and are no longer owned by Intel. Please contact McAfee support for assistance.


https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_...


Best regards,

Sergio S.

Intel Customer Support Technician





View solution in original post

luka68
Beginner
713 Views

Thank you for your link. But without the password or an account, the removal tools don't help me.

AlHill
Super User
588 Views

Mary, this is really spam.  I have flagged it as  such.

 

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