Intel vPro KVM session displays RealVNC flash popup

[idata]

Is there any way to remove the flash screen which pops up when I use SCCM Intel vPro KVM? I need to take screen dumps and this won't go and I cannot see all the information necessary.

[Joseph_O_Intel]

Where did you get the plugin module for SCCM?

[Joseph_O_Intel]

Your version of RealVnc is an evaluation version only, once you get a full licensed version the pop up will no longer be an issue.

Where did you get the RealVNC software? Was it bundled with the SCCM plugin module?

[idata]

We use RealVNC free edition just to get onto historical systems. I don't believe it was bundled, but I am unsure. I had previously installed and then uninstalled RealVNC + as this gave secure authentication and I was testing it in conjunction with another project.

[Joseph_O_Intel]

Thanks for the feedback.

At this point I would just reinstall your RealVNC+ and that should solve your issue.