Solved: Intel vPro supported docks?

Alfa · ‎11-12-2019

Hi!

Is out there Intel vPro supported docks for notebooks? We have obtained Lenovo notebook (and have plans for more) and using Lenovo Thunderbolt 3 dock, but … no luck with getting AMT (vPro) access through this item.

More thanks, Alar.

JoseH_Intel · ‎11-13-2019

Hello Alfa,

Thank you for joining the community

At the moment there are no docking stations capable to work with AMT. The issue is related to the network connection since AMT requires either a NIC or WLAN card to be Intel branded and vPro capable. Since docks are not real passthrough devices then the network connection cannot be established.

Regards

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

View solution in original post

JoseH_Intel · ‎11-13-2019

Hello Alfa,

Thank you for joining the community

At the moment there are no docking stations capable to work with AMT. The issue is related to the network connection since AMT requires either a NIC or WLAN card to be Intel branded and vPro capable. Since docks are not real passthrough devices then the network connection cannot be established.

Regards

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel · ‎11-18-2019

Hello Alfa,

Do you have any further details, updates, questions or comments in regards to this issue?

This thread will be marked as resolved automatically in the next 72 hours if no activity is received.

Regards

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

Alfa · ‎11-19-2019

Hi and thank You!

Nope, answer was very straightforward, thanks.

Terv, Alar.