Intel® vPro™ Platform
Intel Manageability Forum (Intel® EMA, AMT, SCS & Manageability Commander)
Announcements
Intel® Endpoint Management Assistant (Intel® EMA) Cloud Start Tool for Azure* 2.0 is now available for download here.

The Intel® Manageability Commander 2.2 has been released! Learn more here.

The Intel® Endpoint Management Assistant, version 1.5.1 is now available for download here.

The Intel® Setup and Configuration Software tool will End of Life (EOL) on 12/31/2022. The Intel® Setup and Configuration Software Download will be available until March 31, 2021. For details, Please click here.
2562 Discussions

NUC mini andRemote keyboard issue

Wsimo2
Beginner
1,392 Views

We have a NUC mini. May have clicked on something with regard to the Intel remote keyboard by mistake. Now my mouse and keyboard are basically disabled. Can only force a shut down which we did. No restart possible at this point. Need a solution

0 Kudos
2 Replies
idata
Community Manager
90 Views

Optimizer: Thank you very much for contacting the Intel® communities. We will do our best to assist you with this scenario.

 

 

In order to better assist you:

 

What is the mode of the NUC?

 

Which Windows version are you using?

 

 

Please try to un-install the application from control panel, reboot the NUC and then re-install it again:

 

https://downloadcenter.intel.com/download/24967/NUCs-Intel-Remote-Keyboard-Host-App?product=91021 https://downloadcenter.intel.com/download/24967/NUCs-Intel-Remote-Keyboard-Host-App?product=91021

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto R

 

idata
Community Manager
90 Views

Optimizer: I just wanted to check if you saw the information we requested previously and if you need further assistance on this matter?

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto R

 

Reply