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SCS Add-On for Microsoft SCCM unable to install

SOCon1
Beginner
1,356 Views

Whilst trying to install SCS add-on i get the following in the log: SCCMConfig.Domain.SCCMProbingException: Cannot detect SCCM Installation folder. Attempted: D:\SMS

 

How can I get this to point to my actual SCCM installation?

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3 Replies
TKrem1
New Contributor I
303 Views

I've got the same problem here.

 

It seems that the Add-on-Installer checks the first entry it finds in the

hklm\Software\Microsoft\SMS\Components\SMS_Site_Component_Manager\Component Servers

Path.

 

I our case there are three entrys and the first is a Reporting-Server and not our Primary-Site.

 

In the reporting-Server Folder the Installation Directory is set to D:\SMS.

 

After renaming the Regfolder of the Reporting-Server for testing, the Add-On started but now gives the error message that the Hardware-Inventory is not updated but the sms_def.mof is imported already.

In our first Test-scenario without any other servers the installation worked just fine.

Perhaps you can confirm this observation and check if you have the same case?

A work around could be to install the Add-on on a single testserver, look at the created collections and tasksequences and implement them by hand. Not funny but it seems to work for us.

GPole1
Beginner
303 Views

Thanks for the reg entry. We also have multiple component servers and the first in the list was a plain deployment point, so I edited the "Installation Directory" value and made it the same as my Site server's "Installation Directory" value. The installation worked and completed. I then set the DP's "Installation Directory" value back to what is was. I did not get an error with Hardware like you did.

Thanks,

Greg Polen

Texas A&M University

idata
Employee
303 Views

Thanks for the information provided, it pointed me in the right direction but did not solve my issue.

I ended up using procmon to determine the process below and implement a solution that worked for me.

The Installer will ...

  1. Enumerate all subkeys in the path above [HKLM\Software\Microsoft\SMS\Components\SMS_Site_Component_Manager\Component Servers]
  2. Sort all subkeys by length and then name [SITE-FSP1.domain.com is Index0, SITE-MP1.domain.com is Index1 and SITE-PS1.domain.com is Index2]
  3. Look for both components in each Index in sequence and stops as soon as it finds the first match. [SMS_EXECUTIVE and SMS_MP_CONTROL_MANAGER]
  4. Reads Installation Directory string for path

To resolve my issue I created a new subkey called SITE-AAA1.domain.com and populated with the details below..

HKLM\SOFTWARE\Microsoft\SMS\Components\SMS_SITE_COMPONENT_MANAGER\Component Servers\SITE-AAA1.DOMAIN.COM\Installation Directory

Type: REG_SZ

Data: E:\Program Files\Microsoft Configuration Manager [Change this to your installation folder]

HKLM\SOFTWARE\Microsoft\SMS\Components\SMS_SITE_COMPONENT_MANAGER\Component Servers\SITE-AAA1.DOMAIN.COM\Components

Name: SMS_EXECUTIVE

HKLM\SOFTWARE\Microsoft\SMS\Components\SMS_SITE_COMPONENT_MANAGER\Component Servers\SITE-AAA1.DOMAIN.COM\Components

Name: SMS_MP_CONTROL_MANAGER

Hope this helps the next person and saves them some time.

Intel, please use SMS_SITE_CONTROL_MANAGER instead of SMS_MP_CONTROL_MANAGER since not everyone keeps the default distribution point created during install on the primary site server.

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