SetupME.exe silent installation not working

[MattRoss]

We have a few thousand PCs we are trying to get EMA setup on. Currently we're having a lot of problems silently deploying Intel Management Engine components. If SetupME.exe from the vanilla one provided by Intel is run interactively, it usually works fine, the LMS service is created and EMA provisions. However, running it silently, with '-overwrite -s' for example, says it has installed successfully, but the LMS service and probably others are not on the PC after a reboot.

Performing a repair makes no difference, it says it has been repaired, but the LMS service is still missing. If I uninstall, reboot and then run it interactively, it will install correctly. So it seems to be something caused by the silent switch. I have attached the two installer log files in a zip file.

Has anyone successfully deployed this silently?

[MIGUEL_C_Intel]

Hello, Matt,

Please allow me to review the logs; I will give you an update shortly.

Regards,

Miguel C.

Intel Customer Support Technician

[Jools86]

Hi Matt,

Just to compare, we have successfully deployed the following setupme.exe (12th Gen which for some strange reason Intel have still not updated!) using the following command line:

Intel® Management Engine Drivers for Windows® 10 and Windows® 11

Setupme.exe -s -skipstartmenu -overwrite -report C:\Windows\Logs\Companyname

[Jools86]

One more thing, Is the AMT/ Intel  Manageability enabled in the BIOS of the machines that are failing? You might need to run a WMI command to enable it in the BIOS first.

Also another test is to extract the drivers to a directory and run the following command:

PNPUTIL.exe /Add-Driver "C:\temp\AMTDrivers" /subdirs /install

[MattRoss]

Thanks for your tips, I will try your suggestions. We are using the same version of the ME software/drivers.

[MattRoss]

Many thanks for your help. It turns out the only thing I needed to add to make IntelME install correctly was the '-skipstartmenu' switch to SetupME.exe. We can now silently deploy the software, and EMA is successfully provisioning more PCs. We still have other errors to deal with, but this is not one of them.

[Jools86]

Nice one Matt.