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Unable to connect to Intel AMT computer for round 2

MarcelLee
Beginner
1,664 Views

Hello, I have Intel® EMA v1.6.0.0 on Azure started by Intel® Endpoint Management Assistant (Intel® EMA) Cloud Start Tool for Azure (Single-Server Configuration)

Recently purchased Dell Optiplex 7000 won't configure properly and stuck on Pending Configuration

 

Zrzut ekranu 2023-08-23 o 22.53.26.pngZrzut ekranu 2023-08-23 o 22.54.20.png

 

023-08-23 20:24:16.1229|INFO||5840|86|MessageManager_ReceivedMessageEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [0] - Message:Received activation trigger command for endpoint: 0xACFD868C 
2023-08-23 20:24:17.9510|INFO||5840|7|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:-- Attempting phase 1 host based provisioning : (C-010,ACFD868C).
2023-08-23 20:24:17.9666|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Sending Agent Stop Remote Configuration Message : (C-010,ACFD868C).
2023-08-23 20:24:17.9822|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Connecting to Swarm Server : (C-010,ACFD868C).
2023-08-23 20:24:18.0135|WARN||5840|86|MessageManager_ReceivedMessageEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [0] - Warning:Received stop remote configuration status from: ACFD868C, status: INVALID_PT_MODE (3)
2023-08-23 20:24:18.0916|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Requesting ME administrator account : (C-010,ACFD868C).
2023-08-23 20:24:18.6073|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Disconnecting Swarm Server : (C-010,ACFD868C).
2023-08-23 20:24:18.6073|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting host based provisioning : (C-010,ACFD868C).
2023-08-23 20:24:18.6073|INFO||5840|7|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52073 -> ACFD868C:16992, SYSTEM
2023-08-23 20:24:18.8260|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Creating DotNetWSManClient object : (C-010,ACFD868C).
2023-08-23 20:24:19.5089|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Checking if unprovisioned : (C-010,ACFD868C).
2023-08-23 20:24:19.5089|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Checking if the client control mode is enabled : (C-010,ACFD868C).
2023-08-23 20:24:19.5089|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Fetching the digest realms : (C-010,ACFD868C).
2023-08-23 20:24:19.6760|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Check digest realm : (C-010,ACFD868C).
2023-08-23 20:24:19.6760|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Host Based Admin Setup (EHBP) : (C-010,ACFD868C).
2023-08-23 20:24:19.9260|INFO||5840|7|HostBasedSetup - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Performing Signed Host Based Client Mode Setup : (C-010,ACFD868C).
2023-08-23 20:24:20.9147|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Host Based Setup (1st try) - SUCCESS : (C-010,ACFD868C).
2023-08-23 20:24:21.0085|INFO||5840|7|RequestHostBasedProvisioningEx - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Setup computer name C-010. : (C-010,ACFD868C).
2023-08-23 20:24:21.0866|INFO||5840|7|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52080 -> ACFD868C:16992, SYSTEM
2023-08-23 20:24:21.0866|INFO||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:24:27.9472|INFO||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Checking TLS state : (C-010,ACFD868C).
2023-08-23 20:24:28.4004|INFO||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:TLS State, Local=NoAuth, Remote=ServerAuth : (C-010,ACFD868C).
2023-08-23 20:24:28.4004|INFO||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - AMT is not in TLS and the target is CIRA. : (C-010,ACFD868C).
2023-08-23 20:24:28.4004|INFO||5840|7|CleanEnvironmentDetection - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Clearing environment detection : (C-010,ACFD868C).
2023-08-23 20:24:29.4473|INFO||5840|7|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:24:35.1505|WARN||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:24:38.5118|INFO||5840|7|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:24:44.9714|WARN||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:24:48.3777|INFO||5840|7|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:24:54.3741|WARN||5840|7|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:24:57.3940|WARN||5840|7|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:-- Failed host based provisioning : (C-010,ACFD868C).
2023-08-23 20:27:18.1890|INFO||5840|44|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52237 -> ACFD868C:16992, SYSTEM
2023-08-23 20:27:18.1890|INFO||5840|44|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:27:18.1890|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:27:23.8328|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Checking TLS state : (C-010,ACFD868C).
2023-08-23 20:27:24.3079|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:TLS State, Local=NoAuth, Remote=ServerAuth : (C-010,ACFD868C).
2023-08-23 20:27:24.3079|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - AMT is not in TLS and the target is CIRA. : (C-010,ACFD868C).
2023-08-23 20:27:24.3079|INFO||5840|44|CleanEnvironmentDetection - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Clearing environment detection : (C-010,ACFD868C).
2023-08-23 20:27:25.0906|INFO||5840|44|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:27:33.1785|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:27:36.5710|INFO||5840|44|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:27:43.3399|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:27:46.7233|INFO||5840|44|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:27:53.0091|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:27:56.0265|INFO||5840|44|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52280 -> ACFD868C:16993, SYSTEM
2023-08-23 20:27:56.0265|INFO||5840|44|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:27:56.0265|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:28:46.5565|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52280
2023-08-23 20:28:46.5565|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=True, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:28:46.5565|INFO||5840|44|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52329 -> ACFD868C:16992, SYSTEM
2023-08-23 20:28:46.5565|INFO||5840|44|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh OOB phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:28:46.5565|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:28:48.1034|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52329
2023-08-23 20:28:48.1034|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=False, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:28:48.1034|INFO||5840|44|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52384 -> ACFD868C:16993, SYSTEM
2023-08-23 20:28:48.1034|INFO||5840|44|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting TLS Mesh OOB phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:28:48.1034|INFO||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:28:49.6422|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52384
2023-08-23 20:28:49.6422|WARN||5840|44|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=True, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:30:18.3549|INFO||5840|70|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52482 -> ACFD868C:16992, SYSTEM
2023-08-23 20:30:18.3549|INFO||5840|70|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:30:18.3549|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:30:24.5253|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Checking TLS state : (C-010,ACFD868C).
2023-08-23 20:30:24.9784|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:TLS State, Local=NoAuth, Remote=ServerAuth : (C-010,ACFD868C).
2023-08-23 20:30:24.9784|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - AMT is not in TLS and the target is CIRA. : (C-010,ACFD868C).
2023-08-23 20:30:24.9784|INFO||5840|70|CleanEnvironmentDetection - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Clearing environment detection : (C-010,ACFD868C).
2023-08-23 20:30:25.7909|INFO||5840|70|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:30:31.7234|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:30:35.1287|INFO||5840|70|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:30:39.3214|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:30:42.6809|INFO||5840|70|SwitchToTls - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Enabling TLS.... There is no valid TLS cert, adding new TLS Server cert : (C-010,ACFD868C).
2023-08-23 20:30:47.3395|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Switch to TLS error - FAILED_WEB_CALL : (C-010,ACFD868C).
2023-08-23 20:30:50.3629|INFO||5840|70|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52519 -> ACFD868C:16993, SYSTEM
2023-08-23 20:30:50.3629|INFO||5840|70|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:30:50.3629|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:31:40.7748|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52519
2023-08-23 20:31:40.7748|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=True, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:31:40.7748|INFO||5840|70|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52569 -> ACFD868C:16992, SYSTEM
2023-08-23 20:31:40.7748|INFO||5840|70|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh OOB phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:31:40.7748|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:31:42.8374|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52569
2023-08-23 20:31:42.8374|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=False, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:31:42.8374|INFO||5840|70|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52618 -> ACFD868C:16993, SYSTEM
2023-08-23 20:31:42.8374|INFO||5840|70|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting TLS Mesh OOB phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:31:42.8374|INFO||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:31:44.8799|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52618
2023-08-23 20:31:44.8799|WARN||5840|70|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=True, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:33:18.5163|INFO||5840|25|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52725 -> ACFD868C:16992, SYSTEM
2023-08-23 20:33:18.5163|INFO||5840|25|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:33:18.5163|INFO||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:33:30.2867|WARN||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52725
2023-08-23 20:33:30.2867|WARN||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=False, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:33:30.2867|INFO||5840|25|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52776 -> ACFD868C:16993, SYSTEM
2023-08-23 20:33:30.2867|INFO||5840|25|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting TLS Mesh phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:33:30.2867|INFO||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:33:31.8237|WARN||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52776
2023-08-23 20:33:31.8237|WARN||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:(Host=127.0.0.1, Computer=C-010, Domain=, Tls=True, Endpoint=(C-010,ACFD868C), User=SYSTEM, UserId=00000000-0000-0000-0000-000000000000)
2023-08-23 20:33:31.8237|INFO||5840|25|StartRouter - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Starting Mesh Router 52827 -> ACFD868C:16992, SYSTEM
2023-08-23 20:33:31.8237|INFO||5840|25|PerformAction - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:Attempting Non-TLS Mesh OOB phase 2 connection : (C-010,ACFD868C).
2023-08-23 20:33:31.8237|INFO||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Message:AMT Profile detected : (C-010,ACFD868C).
2023-08-23 20:33:33.8707|WARN||5840|25|PerformRound2Provisioning - MeshManageabilityServer.CentralManageabilityServer, EMAManageabilityServer, Version=1.6.0.0, Culture=neutral, PublicKeyToken=57d11e903ea1ca2c - [1] - Warning:Unable to connect to Intel AMT computer for round 2, 127.0.0.1:52827

 

I used a Lenovo P3x0 Tiny before and it worked without a problem.


Please help because I don't know what I can do to solve the problem!

Regards,

MarcelLee

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1 Solution
MIGUEL_C_Intel
Moderator
1,643 Views

Hello, MarcelLee,


We suggest the following troubleshooting.  The endpoint needs to be unprovisioned first then reboot the endpoint.


Download and run our Intel® EMA Configuration Tool (ECT)

https://www.intel.com/content/www/us/en/download/19805/30485/intel-endpoint-management-assistant-configuration-tool-intel-ema-configuration-tool.html

 

Installation:

Download and unzip the tool.

Double-click the .msi file and follow the prompts.

 

a- Open a command prompt (alternatively, you can run the tool from within Windows PowerShell*) as administrator.

b- Navigate to the installation folder (default C:\Program Files (x86)\Intel\EMAConfigTool).


Run:

Run the command: EMAConfigTool.exe --unconfigure --password <AMT admin password>


If this does not work, do the full unprovision in MEBX and provision the endpoint with the EMA agent file again.


Regards,

Miguel C.

Intel Customer Support Technician


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3 Replies
MIGUEL_C_Intel
Moderator
1,644 Views

Hello, MarcelLee,


We suggest the following troubleshooting.  The endpoint needs to be unprovisioned first then reboot the endpoint.


Download and run our Intel® EMA Configuration Tool (ECT)

https://www.intel.com/content/www/us/en/download/19805/30485/intel-endpoint-management-assistant-configuration-tool-intel-ema-configuration-tool.html

 

Installation:

Download and unzip the tool.

Double-click the .msi file and follow the prompts.

 

a- Open a command prompt (alternatively, you can run the tool from within Windows PowerShell*) as administrator.

b- Navigate to the installation folder (default C:\Program Files (x86)\Intel\EMAConfigTool).


Run:

Run the command: EMAConfigTool.exe --unconfigure --password <AMT admin password>


If this does not work, do the full unprovision in MEBX and provision the endpoint with the EMA agent file again.


Regards,

Miguel C.

Intel Customer Support Technician


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MarcelLee
Beginner
1,590 Views

Hello @MIGUEL_C_Intel 
Your solution worked after EMA update to version 1.11.0.0.
Thank you for your time and help!

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MIGUEL_C_Intel
Moderator
1,581 Views

Hello, MarcelLee,


It was my pleasure assisting you.  Do not hesitate to reply or create a new thread if further assistance is necessary.


Regards,

Miguel C.

Intel Customer Support Technician


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