D435 No Color Stream

[MPark8]

Hi,

For some reason, my realsense D435 is being read as a D430 in the RealSense Viewer, and does not give me even an option for color stream.

I tried Hardware Reset through the Viewer, and also tried updating the firmware, but no luck.

Any ideas on how to fix it?

Best Regards,

[MartyG]

Another user had the exact same problem back in March 2018.

The potentially most useful part of that discussion is the very last comment on it.