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F200：Unknown USB devices require more power than the port can provide

idata
Employee
‎09-04-2016 07:06 AM
1,305 Views

I have two f200 which had work normally for a long time before. But one day one of them couldn't be detected by SDK, and it couldn't connect with the computer.But its power light is still on.

When another f200 was connected to computer, the error information was displayed "Unknown USB devices require more power than the port can provide ". I want to know if there has a solution to this kind problem. And if the f200 could be prepared by myself?

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idata
Employee
‎09-05-2016 10:58 AM
468 Views

Hi mustdone,

 

 

The current Real Sense driver allows 1 camera at the time to be recognized plus each camera requires a USB 3.0 port.

 

 

You can get further Real Sense support at

 

 

Intel® RealSense™ Technology forum

 

https://software.intel.com/en-us/Forums/realsense https://software.intel.com/en-us/Forums/realsense

 

 

Regards,

 

Mike C

 

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