Hello. I have a server with a s3420gprx board, two drives are installed in raid 1 ESRT2, I control it using -intel raid web console 2. How can I look at drive smart attributes? intel raid web console 2 does not allow this.

[Emeth_O_Intel]

Hello DSerg5,

Thank you for contacting Intel Sever Community Support. 

The interactive technical support for the Intel® Server Board S3420GPRX you have requested has been discontinued. 

We can provide you with resources and self-service support information through our website. 

We highly suggest that you get information from the following product support site, all available technical information is included on the support site: 

https://www.intel.com/content/www/us/en/support/products/48474/server-products/legacy-server-products/intel-server-board-s3420gp-family/intel-server-board-s3420gprx.html

Have a wonderful day. 

Regards, 

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

[DSerg5]

OK. Do you provide support for Intel® Embedded Server RAID Technology II? What utility can I watch s.m.a.r.t disk attributes included in this raid controller?

[Emeth_O_Intel]

Hello DSerg5,

Thank you for your response.

Could you please so kind and provide us more details about the operating system you have installed in this system? and also the models of the SSD/HDD you are using?

Intel has an utility called Intel® SSD Data Center Tool.

The Intel® SSD Data Center Tool is a drive management tool for SATA and PCIe* in the Intel® SSD Data Center Family. Among other features, the tool is able to:

• Detect PCIe/NVMe- and SATA-based Intel® SSD Data Center devices attached to a host system.
• Parse an Intel® SSD’s SMART (Self-Monitoring and Reporting Technology) information.
• Update Intel® SSD firmware:

1. When drive information is displayed, the tool will indicate if a new firmware release is available.
2. The tool doesn't update firmware on Engineering Sample (ES) drives.

In order to download the tool, please check the following link:

https://downloadcenter.intel.com/download/29268?v=t

I will be waiting for your outcome in order to proceed with the next step.

Regards, 

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

[DSerg5]

Windows Server 2012 R2. Utility can be any compatible.

[Emeth_O_Intel]

Hi DSerg5,

Could you please so kind and provide us the model of the SSD/HDD you are using?

Intel has a utility called Intel® SSD Data Center Tool.

The Intel® SSD Data Center Tool is a drive management tool for SATA and PCIe* in the Intel® SSD Data Center Family. Among other features, the tool is able to:

• Detect PCIe/NVMe- and SATA-based Intel® SSD Data Center devices attached to a host system.
• Parse an Intel® SSD’s SMART (Self-Monitoring and Reporting Technology) information.
• Update Intel® SSD firmware:

1. When drive information is displayed, the tool will indicate if a new firmware release is available.
2. The tool doesn't update firmware on Engineering Sample (ES) drives.

In order to download the tool, please check the following link:

https://downloadcenter.intel.com/download/29268?v=t

By any chance, did you check the utility?

Best regards,

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

[DSerg5]

This utility does not show hdd drives. I use sata Seagate ST1000VX000.

[Emeth_O_Intel]

Hi DSerg5,

From our end, that is the only tool in order to verify the status of the Intel SSD/HDDs.

In that case, try to contact Seagate Support in order to verify if they have a utility in order to check this status of the disks or you can try with the Microsoft CMD utility and run some commands in order to verify the status of the disks.

Please check the following third-party article (NOT FROM INTEL):

https://www.windowscentral.com/how-check-if-hard-drive-failing-smart-windows-10

Have a wonderful day.

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.