Items with no label
3338 Discussions

I bought the SR305 camera but it is not possible to install the DCM in windows 10, I have made all the recommended process to solve it without success. windows 10 home single. I ask for your kind help to install the driver. Thank you

asepu1
Beginner
‎08-27-2019 09:24 PM
1,196 Views

dmc error win10.PNG

Preview file
31 KB
0 Kudos

Link Copied

1 Reply
MartyG
Honored Contributor III
‎08-27-2019 10:49 PM
818 Views

he the Intel changed their driver installation procedure in 2017 to make it no longer necessary for the DCM to be used to install the drivers, as simply plugging it into the USB port of a computer with an internet connection should cause the drivers to download and install automatically over Windows Update.

 

Please note that unlike 400 Series cameras, the SR300 and SR305 require a USB 3 port to work. It will not work with USB 2.0, if that is what the camera is plugged into.

 

https://github.com/IntelRealSense/librealsense/issues/4556#issuecomment-517977685

 

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.