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Install Intel RealSense viewer on windows 7

ECosn
Beginner
‎09-19-2018 01:28 AM
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Hello,

I'm trying to install Inter RealSense viewer, I used the file Intel.RealSense.SDK.exe found on GitHub, version 2.16.0.

I'm using windows 7.

I manage to make the installation, but when I open Intel RealSense Viewer, it directly stops with an error.

Could you please help me?

Thank you,

Emmanuel

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MartyG
Honored Contributor III
‎09-19-2018 01:38 AM
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RealSense SDK 2.0 is not officially supported on Windows 7. The official minimum is Windows 8.1.

The RealSense development team did do some testing with a tool called UVC to try to bypass the Windows drivers on Windows 7 but experienced problems.

https://github.com/IntelRealSense/librealsense/tree/master/src/win7/winusb_uvc librealsense/src/win7/winusb_uvc at master · IntelRealSense/librealsense · GitHub

https://github.com/IntelRealSense/librealsense/issues/1243# issuecomment-368941056 Installing SDK 2.0 on Windows 7 · Issue # 1243 · IntelRealSense/librealsense · GitHub

If you want to know more about this, I recommend posting a question about this on the RealSense GitHub site. You can post a question there by going to the link below and clicking on the 'New Issue' button.

https://github.com/IntelRealSense/librealsense/issues Issues · IntelRealSense/librealsense · GitHub

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MartyG
Honored Contributor III
‎09-19-2018 01:38 AM
2,351 Views
Solved Jump to solution

RealSense SDK 2.0 is not officially supported on Windows 7. The official minimum is Windows 8.1.

The RealSense development team did do some testing with a tool called UVC to try to bypass the Windows drivers on Windows 7 but experienced problems.

https://github.com/IntelRealSense/librealsense/tree/master/src/win7/winusb_uvc librealsense/src/win7/winusb_uvc at master · IntelRealSense/librealsense · GitHub

https://github.com/IntelRealSense/librealsense/issues/1243# issuecomment-368941056 Installing SDK 2.0 on Windows 7 · Issue # 1243 · IntelRealSense/librealsense · GitHub

If you want to know more about this, I recommend posting a question about this on the RealSense GitHub site. You can post a question there by going to the link below and clicking on the 'New Issue' button.

https://github.com/IntelRealSense/librealsense/issues Issues · IntelRealSense/librealsense · GitHub

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ECosn
Beginner
‎09-19-2018 01:49 AM
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In response to MartyG

OK, thank you for the quick answer.

Emmanuel

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MartyG
Honored Contributor III
‎09-25-2018 11:37 AM
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In response to ECosn

Windows 7 support has been added in the latest 2.16.1 SDK release.

In response to ECosn
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