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Intel Graphics 5500 - Unsupported Driver

TOReg
Beginner
‎04-13-2020 01:54 AM
5,019 Views

When I launch Premiere Pro I get a System Compatibility Report:

Intel HD Graphics 5500 - unsupported driver

 

When I click the Fix button it takes me to a page, How to manually install your Intel® Graphics Driver in Windows® 10 to download "the driver version: 24.20.100.6286 qualified by Adobe as a baseline driver." win64_24.20.100.6286

 

When trying to install the driver I get an error message:

"This computer does not meet the minimum requirements for installing the software"

 

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AlHill
Super User
‎04-24-2020 06:55 AM
4,934 Views

Read this:

https://www.intel.com/content/www/us/en/support/articles/000005469/graphics-drivers.html

 

Doc

 

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