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Sensor related error after installing uwp driver

Kos00
Beginner
1,058 Views

I installed the Intel (R) RealSense D400 Series UWP Driver.

After that, I deleted the driver on the PC because I did not recognize it with the sensor camera.

It is only set as an unknown device device thereafter.

The Intel App program does not recognize the camera sensor.

Capture and upload the current device device manager.

 

What is the problem?

 

인텔센스 .png인텔리얼센스_셋업2.png

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MartyG
Honored Contributor III
559 Views

Having the camera appear in the Device Manager as an SR400 is a very rare error but it has happened once before. The recommendation of the RealSense support team on the RealSense GitHub website in that case was to upgrade the camera's firmware driver.

 

Translation into Korean:

 

카메라를 장치 관리자에 SR400으로 표시하는 것은 매우 드문 오류이지만 이전에 한 번 발생했습니다. 이 경우 RealSense 지원 팀의 권장 사항은 카메라의 펌웨어 드라이버를 업그레이드하는 것이 었습니다.

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MartyG
Honored Contributor III
560 Views

Having the camera appear in the Device Manager as an SR400 is a very rare error but it has happened once before. The recommendation of the RealSense support team on the RealSense GitHub website in that case was to upgrade the camera's firmware driver.

 

Translation into Korean:

 

카메라를 장치 관리자에 SR400으로 표시하는 것은 매우 드문 오류이지만 이전에 한 번 발생했습니다. 이 경우 RealSense 지원 팀의 권장 사항은 카메라의 펌웨어 드라이버를 업그레이드하는 것이 었습니다.

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