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T265 crashes every 5-10 minutes

CAnde23
Beginner
‎06-02-2019 05:49 PM
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When running a program using the latest T265 Python libraries, the sensor crashes every 5-10 minutes with this error. I'm running it with a standard Intel NUC under Ubuntu 18. Anybody know what's going on?

 

10:42:23.370 [3429] [E] Device-6B80: FW crashed - got error in stream endpoint thread function: status = -1 (LIBUSB_ERROR_IO), actual = 0

10:42:23.382 [3428] [E] Device-6B80: FW crashed - got error in interrupt endpoint thread function: status = -1 (LIBUSB_ERROR_IO), actual = 0

10:42:23.570 [3422] [E] Device-6B80: State [ACTIVE_STATE] got event [ON_ERROR] ==> [ERROR_STATE]

10:42:23.570 [3422] [E] Device-6B80: Entered state [ERROR_STATE]

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MartyG
Honored Contributor III
‎06-02-2019 10:48 PM
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A good starting point may be to look at the discussion in the link below, with a T265 user who experienced a similar set of errors.

 

https://github.com/IntelRealSense/librealsense/issues/3756

 

If you did kernel patching as part of your T265 setup process, Dorodnic the RealSense SDK Manager also advises that patching is not necessary with T265.

 

https://github.com/IntelRealSense/librealsense/issues/3517#issuecomment-475131108

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