Windows 10 Pro drivers for Intel RealSense (F200) 3D camera

[LScha4]

I purchased a new Lenovo B50 all-in-one desktop computer and it came with an Intel RealSense (F200) 3D Camera. I just recently did a clean install of Windows 10 Pro and I was checking the device manager for any problems and see that the drivers for that camera are from 2006. Are there newer drivers available for Windows 10 Pro OS and where can I download them from?

Thank you very much for any and all help you may be able to provide.

[Amy_C_Intel]

Hello audi1946,

Please go ahead and try with the following link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Regards,

Amy.

[Cesar_B_Intel]

Helloaudi1946,

You may try the latest drivers from https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Additionally, you may also want to try the Lenovo's* driver from here http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-b-series-laptops/lenovo-b50-70-notebook Laptops and netbooks :: Lenovo B Series laptops :: Lenovo B50 70 Notebook - Lenovo Support (US)

Regards,

Caesar B.

[LScha4]

Thanks to both of you, but neither of those options work. Have no idea what to do. I contacted Lenovo to see if they can get me the original installation software but they have not responded. If I do get anything from them I will post it here and maybe it will be useful for someone else.

[Cesar_B_Intel]

Could you please provide us with screenshots of the error you get if possible?

Regards,

Caesar B,

[LScha4]

No problem. No error code, just this message, and yes, I've checked to make sure it's not being used by any other app. LOL

[Jorge_I_Intel]

Go to this link: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM-

Download the file highlighted below:

Once you have downloaded, run it and it will take care of updating your camera drivers.

Jorge

[LScha4]

Thank you very much Jorge, but that is the same file I have downloaded and installed 3 different times, but it does not solve my problem. I'm still waiting for Lenovo to get back to me. The driver they had is from 2006 and it worked, but when I did a clean install to upgrade to Windows 10 it broke something and those newer drivers just don't want to fix it.

[Amy_C_Intel]

It's unfortunate that you still have this issue, please let's try the following;

Install the Intel Chipset Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103924 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

Then, install Intel Management Engine Interface Driver from this link http://support.lenovo.com/us/en/products/desktops-and-all-in-ones/lenovo-b-series-all-in-ones/lenovo-b50-30-all-in-one/downloads/DS103923 Desktops and all in ones :: Lenovo B Series all in ones :: Lenovo B50 30 All in One - Lenovo Support (US) once installed restart your computer.

Finally try installing Intel® RealSense™ Depth Camera Manager (DCM) driver again https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Intel® Download Center.

Let me know your findings.

Regards,

Amy.

[LScha4]

Thank you, thank you, thank you Amy. Finally got it working. I really appreciate your help with this.

Have a great weekend.

Larry

[Amy_C_Intel]

That's great, I'm glad the option provided worked for you! Hope you enjoy you Intel® RealSense™ Camera.

Regards,

Amy.

[dslig]

Just asking but when I go to this link, it reports a later drive is installed. Is 1.4 the latest version?

thanks

[Amy_C_Intel]

Hello theDavidSlight,

That's correct, that version the 1.4 is the latest version available.

Regards,

Amy.

[dslig]

So after installing the SDK and I reinstall the Depth Camera Manager and it says; a later version is already installed - it is wrong?

Giving up anyway - thanks for your help

David

[Amy_C_Intel]

David, could you please sent us a snapshot of driver version installed on your system?

Regards,

Amy.

[dslig]

I have 1.4.27.52404 dated 10/15/2015 which is later than https://downloadcenter.intel.com/downloads/eula/25044/Intel-RealSense-Depth-Camera-Manager-DCM-?httpDown=https://downloadmirror.intel.com/25044/eng/intel_rs_dcm_f200_1.4.27.41944.exe intel_rs_dcm_f200_1.4.27.41944.exe from 08/25/2015