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Hi 恩布里奥,
I would be glad to help you. Please download and run our tool "Intel® System Support Utility" and send me the results.
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Note:
How to attach a file
Click reply
On upper right corner click "Use advanced editor"
Lower right section click Attach
Regards,
Mike C
