realsense is no longer move

[hharu]

No longer move the camera, which was moving up to last week.

device maneger found realsense SR300 but not work SDK SAMPLE.

realsensne R200 is same n not work SDK sample.

I re install SDK but not work.

what can i do?

[jb455 · Accepted solution]

Your PC has probably updated to WIndows 10 Anniversary which broke Realsense (along with most other cameras). Download the latest DCMs here: https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager Download Intel® RealSense™ Depth Camera Manager and that should fix it.

[idata]

Hi guys,

jb455, thank you very much for your help on this case.

opabinia_japan, could you please try jb455's suggestion? We would appreciate if you let us know your outcome after running the DCM.

Regards,

-Pablo

[hharu]

i recoverry pc ver1607 os build 14393.0 then install dcm OK.

thanks for jp455 and intel corp.

[idata]

Hi opabinia,

I'm really happy to know that you got it working

Regards,

-Pablo

[hharu]

thanks for jp455.

i try depth maneger re install . but not detected sr300.

i will try windows 10 revovery to initialaze pc.