try to install RealSense™ SDK 2016 R3

[yzvi]

try to install RealSense™ SDK 2016 R3

I using window 10 Pro N see the attach file

I read the follwing

https://communities.intel.com/community/tech/realsense/blog/2017/03/20/new-articles-on-how-to-install-and-troubleshoot-realsense-camera-drivers https://communities.intel.com/community/tech/realsense/blog/2017/03/20/new-articles-on-how-to-install-and-troubleshoot-realsense-camera-drivers

I install Media Feature Pack for N and KN versions of Windows 10

https://www.microsoft.com/en-us/download/details.aspx?id=48231

but I stil get the err when I try to insatll SDK see the attach file

also when I try to install Intel-RealSense-Depth-Camera-Manager

https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager

[MartyG]

I admit this is the first time I've heard of Windows 10 Pro N and KN. For others reading this, they are versions of Windows 10 that do not have media features as standard, hence why you installed the Media Pack for N and KN to add those features.

1. Can I please just confirm that you tried to install the DCM first and the SDK second? This is the correct order to do these installations in. Thanks!

2. I also checked your processor that was listed on your attached image, the i7-4500U. This is listed as a 4th generation Haswell architecture PC. The F200 and R200 cameras will work with it, but the official requirement for the newer SR300 camera is a 6th generation Skylake processor. Which model of RealSense camera do you have please?

3. May I also please confirm that you have the camera plugged into a USB 3.0 port on your computer and not a USB 2.0 port?

[idata]

Hi Yuvbz,

Could you provide the information requested by MartyG? We need it to help you more if you still have issues.Have a nice day.Regards,Leonardo R.