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3072 Discussions

HEVC encoding: error MFX_ERR_UNSUPPORTED

Sid023
Beginner
‎04-26-2022 01:59 AM
2,705 Views

Hi,

I wanted to test HEVC encoding of a simply raw video in NV12 pixel format.
I started with the sample_encode application you provided in the Media SDK, but unfortunately i got following error coming from the Query method of the encoder that checks the parameters.

 

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), AllocFrames, Query (for encoder) failed at .../pipeline_encode.cpp:966

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), ResetMFXComponents, AllocFrames failed at .../pipeline_encode.cpp:2073

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), Init, ResetMFXComponents failed at .../pipeline_encode.cpp:1854

[ERROR], sts=MFX_ERR_UNSUPPORTED(-3), main, pPipeline->Init failed at .../sample_encode.cpp:1745

 

I also enabled the tracer and the log on text file, but personally i couldn't find the problem. Following is the core library log on text file:

 

804 2022-3-11 16:32:51 mfx_tracer: dll_init() +
804 2022-3-11 16:32:51 mfx_tracer: lib=libmfxhw64.so.1
804 2022-3-11 16:32:51 mfx_tracer: dll_init() -


804 2022-3-11 16:32:51 function: MFXInitEx(mfxInitParam par={.Implementation=MFX_IMPL_HARDWARE_ANY, .Version=0x7ffff10c8784}, mfxSession *session=0x5604c7746408) +
804 2022-3-11 16:32:51 par.Implementation=MFX_IMPL_HARDWARE_ANY
804 2022-3-11 16:32:51 par.Version.Major=1
804 2022-3-11 16:32:51 par.Version.Minor=0
804 2022-3-11 16:32:51 par.Version.Version=65536
804 2022-3-11 16:32:51 par.ExternalThreads=0
804 2022-3-11 16:32:51 par.NumExtParam=0
804 2022-3-11 16:32:51 par.ExtParam=0000000000000000
804 2022-3-11 16:32:51 par.reserved2[]={ 0, 0, 0, 0, 0 }
804 2022-3-11 16:32:51 par.GPUCopy=0
804 2022-3-11 16:32:51 par.reserved[]={ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 }

804 2022-3-11 16:32:51 mfxSession session=0
804 2022-3-11 16:32:51 >> MFXInitEx called
804 2022-3-11 16:32:51 par.Implementation=MFX_IMPL_HARDWARE_ANY
804 2022-3-11 16:32:51 par.Version.Major=1
804 2022-3-11 16:32:51 par.Version.Minor=0
804 2022-3-11 16:32:51 par.Version.Version=65536
804 2022-3-11 16:32:51 par.ExternalThreads=0
804 2022-3-11 16:32:51 par.NumExtParam=0
804 2022-3-11 16:32:51 par.ExtParam=0000000000000000
804 2022-3-11 16:32:51 par.reserved2[]={ 0, 0, 0, 0, 0 }
804 2022-3-11 16:32:51 par.GPUCopy=0
804 2022-3-11 16:32:51 par.reserved[]={ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 }

804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 function: MFXInitEx(3.682 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXQueryVersion(mfxSession session=0x5604c7746030, mfxVersion *version=0x7ffff10c8834) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 version.Major=0
804 2022-3-11 16:32:51 version.Minor=0
804 2022-3-11 16:32:51 version.Version=0
804 2022-3-11 16:32:51 >> MFXQueryVersion called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 version.Major=1
804 2022-3-11 16:32:51 version.Minor=35
804 2022-3-11 16:32:51 version.Version=65571
804 2022-3-11 16:32:51 function: MFXQueryVersion(0.005 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXVideoENCODE_Close(mfxSession session=0x5604c7746030) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 >> MFXVideoENCODE_Close called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 function: MFXVideoENCODE_Close(0.007 msec, status=MFX_ERR_NOT_INITIALIZED) -


804 2022-3-11 16:32:51 function: MFXClose(mfxSession session=0x5604c7746030) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7746030
804 2022-3-11 16:32:51 >> MFXClose called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7746030
804 2022-3-11 16:32:51 function: MFXClose(0.721 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXClose(mfxSession session=0) +
804 2022-3-11 16:32:51 mfxSession session=0

804 2022-3-11 16:32:51 mfx_tracer: dll_init() +
804 2022-3-11 16:32:51 mfx_tracer: lib=libmfxhw64.so.1
804 2022-3-11 16:32:51 mfx_tracer: dll_init() -


804 2022-3-11 16:32:51 function: MFXInitEx(mfxInitParam par={.Implementation=MFX_IMPL_HARDWARE_ANY, .Version=0x7ffff10c8784}, mfxSession *session=0x5604c7746408) +
804 2022-3-11 16:32:51 par.Implementation=MFX_IMPL_HARDWARE_ANY
804 2022-3-11 16:32:51 par.Version.Major=1
804 2022-3-11 16:32:51 par.Version.Minor=0
804 2022-3-11 16:32:51 par.Version.Version=65536
804 2022-3-11 16:32:51 par.ExternalThreads=0
804 2022-3-11 16:32:51 par.NumExtParam=0
804 2022-3-11 16:32:51 par.ExtParam=0000000000000000
804 2022-3-11 16:32:51 par.reserved2[]={ 0, 0, 0, 0, 0 }
804 2022-3-11 16:32:51 par.GPUCopy=0
804 2022-3-11 16:32:51 par.reserved[]={ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 }

804 2022-3-11 16:32:51 mfxSession session=0
804 2022-3-11 16:32:51 >> MFXInitEx called
804 2022-3-11 16:32:51 par.Implementation=MFX_IMPL_HARDWARE_ANY
804 2022-3-11 16:32:51 par.Version.Major=1
804 2022-3-11 16:32:51 par.Version.Minor=0
804 2022-3-11 16:32:51 par.Version.Version=65536
804 2022-3-11 16:32:51 par.ExternalThreads=0
804 2022-3-11 16:32:51 par.NumExtParam=0
804 2022-3-11 16:32:51 par.ExtParam=0000000000000000
804 2022-3-11 16:32:51 par.reserved2[]={ 0, 0, 0, 0, 0 }
804 2022-3-11 16:32:51 par.GPUCopy=0
804 2022-3-11 16:32:51 par.reserved[]={ 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0 }

804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 function: MFXInitEx(3.682 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXQueryVersion(mfxSession session=0x5604c7746030, mfxVersion *version=0x7ffff10c8834) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 version.Major=0
804 2022-3-11 16:32:51 version.Minor=0
804 2022-3-11 16:32:51 version.Version=0
804 2022-3-11 16:32:51 >> MFXQueryVersion called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 version.Major=1
804 2022-3-11 16:32:51 version.Minor=35
804 2022-3-11 16:32:51 version.Version=65571
804 2022-3-11 16:32:51 function: MFXQueryVersion(0.005 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXVideoENCODE_Close(mfxSession session=0x5604c7746030) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 >> MFXVideoENCODE_Close called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7745138
804 2022-3-11 16:32:51 function: MFXVideoENCODE_Close(0.007 msec, status=MFX_ERR_NOT_INITIALIZED) -


804 2022-3-11 16:32:51 function: MFXClose(mfxSession session=0x5604c7746030) +
804 2022-3-11 16:32:51 mfxSession session=0x5604c7746030
804 2022-3-11 16:32:51 >> MFXClose called
804 2022-3-11 16:32:51 mfxSession session=0x5604c7746030
804 2022-3-11 16:32:51 function: MFXClose(0.721 msec, status=MFX_ERR_NONE) -


804 2022-3-11 16:32:51 function: MFXClose(mfxSession session=0) +
804 2022-3-11 16:32:51 mfxSession session=0
804 2022-3-11 16:32:51 status=MFX_ERR_INVALID_HANDLE


804 2022-3-11 16:32:51 status=MFX_ERR_INVALID_HANDLE

 

It seems that the h265 encoding is not supported, but in the online docs it is written that it is. The strange thing is that if i use sample_decode it works properly, so the problem is related only to the h265 ncoding.

 

The target device is an Intel evaluation bord for Elkhart Lake with Intel Yocto image.

CPU: Intel Atom x6425RE

Intel media sdk: version 21.3.5

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12 Replies
Sid023
Beginner
‎05-02-2022 08:58 AM
2,634 Views

Hi,

Do you have any news regarding this issue?

 

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AthiraM_Intel
Moderator
‎05-02-2022 10:50 PM
2,615 Views

Hi,


Thank you for posting on Intel Communities.


We apologized for the delay from our side.

Please can you answer the following questions:

  1. Please can you share the command to used for running the HEVC encoding and the sample input file?
  2. Did you made any changes in code of sample_encode ? If yes please share that file.
  3. Can you share the exact model number/name of the Intel evaluation board that you are using?


Thank you.


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Sid023
Beginner
‎05-03-2022 07:22 AM
2,598 Views

Hi,

thanks for your reply.

 

I didn't made any chages to te sample_encode sources.

The evaluation board is the Elkhart lake Customer reference board (Fab C),  intel reference document 607610.

The CPU is Intel Atom x6425RE

 

The command i ran is:

sample_encode  h265 -i video.raw -o video.h265 -nv12 -w 3840 -h 2160

 

The video.raw is made of 400 frames in nv12 pixel format.

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Sid023
Beginner
‎05-10-2022 11:57 PM
2,564 Views

Hi,

Do you have any news?

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AthiraM_Intel
Moderator
‎05-11-2022 06:17 AM
2,552 Views

Hi,


We are sorry for the delay. We are checking on it internally, will get back to you soon with an update.



Thanks


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Sid023
Beginner
‎05-17-2022 07:51 AM
2,520 Views

Hi,

any updates?

From intel docs the H.265 encoding is supported by Elkhart lake CPU, but in reality the sample_encode does not work with h265.

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AthiraM_Intel
Moderator
‎06-08-2022 06:19 AM
2,423 Views

Hi,


We are working on this internally, will let you know the updates.



Thanks


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Sid023
Beginner
‎06-28-2022 12:17 AM
2,353 Views

Hi,

any updates?

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Pamela_H_Intel
Moderator
‎06-29-2022 08:28 AM
2,330 Views

Sid023 - huge apologies. Your issue was escalated to our priority support tool with only the original information. We had not realized you provided more information. This is a new process for us, please be patient just a bit longer.


We will test this and get back to you.


Pamela


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Pamela_H_Intel
Moderator
‎06-29-2022 01:09 PM
2,322 Views

Sid023,


We have reproduced your issue and are escalating to development. Thank you for reporting this.


Pamela


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Pamela_H_Intel
Moderator
‎07-03-2022 01:24 PM
2,305 Views

Sid023,


I was chatting with a colleague. It turns out your command line was not quite right. Please try this:

This command should encode the raw file to h265: sample_encode h265 -i video.raw -o video.h265 -w 3840 -h 2160 -sw


Pamela



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nicod
Beginner
‎08-08-2022 05:29 AM
2,111 Views

Sid023,

on my side, the following command is working on x6425RE:

sample_encode h265 -i video.raw -o video.h265 -w 3840 -h 2160 -lowpower:on 

The LowPower option is mandatory for HEVC with hw acceleration.

Nico

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