Media SDK Screen Capture Plugin Issue

[Danilo_C_]

I have recently downloaded and tested the sample for the screen capture plugin, but the sample that comes with the plugin from this link: https://software.intel.com/en-us/articles/intel-media-sdk-screen-capture does not work.

I have been able to make it work with the DX 9 API and YUV NV12 format. But if I use ARGB or AYUV it fails to create the DX surfaces.

If I use the DX 11 API for surface allocation, I only end up with blank frames.

Have anyone been able to utilize the screen capture plugin successfully with the DX 11 API?

My system has a Xeon E5-120 v3 and I'm using the software implementation for the SDK with the screen capture plugin.

[Jiandong_Z_Intel]

Hi There,

Are you using the most new MSDK edition.

https://software.intel.com/en-us/intel-media-server-studio

https://software.intel.com/en-us/media-sdk

Can you share the log of mediasdk_sys_analyzer for understand your system info ?

Thanks,

Zachary

[Artem_S_Intel]

Hi Danilo, what version of Windows operating system you are using? Also what is display adapter installed on your system. Depending on OS and display adapter dx11 path can be not supported.

[Danilo_C_]

I'm using the latest version 2017.0.1. My system has the Windows 10 anniversary edition and my display adapter is a Nvidia Quadro K620. My os has DX12 installed. Here is my Log from the system analyzer: Intel(R) Media Server Studio 2016 R2 - System Analyzer (32-bit) The following versions of Media SDK API are supported by platform/driver [opportunistic detection of MSDK API > 1.19]: Version Target Supported Dec Enc 1.0 HW No 1.0 SW Yes X X 1.1 HW No 1.1 SW Yes X X 1.2 HW No 1.2 SW Yes X X 1.3 HW No 1.3 SW Yes X X 1.4 HW No 1.4 SW Yes X X 1.5 HW No 1.5 SW Yes X X 1.6 HW No 1.6 SW Yes X X 1.7 HW No 1.7 SW Yes X X 1.8 HW No 1.8 SW Yes X X 1.9 HW No 1.9 SW Yes X X 1.10 HW No 1.10 SW Yes X X 1.11 HW No 1.11 SW Yes X X 1.12 HW No 1.12 SW Yes X X 1.13 HW No 1.13 SW Yes X X 1.14 HW No 1.14 SW Yes X X 1.15 HW No 1.15 SW Yes X X 1.16 HW No 1.16 SW Yes X X 1.17 HW No 1.17 SW Yes X X 1.18 HW No 1.18 SW Yes X X 1.19 HW No 1.19 SW Yes X X 1.20 SW Yes X X 1.21 SW Yes X X 1.22 SW Yes X X 1.23 SW Yes X X Graphics Devices: Name Version State NVIDIA Quadro K620 21.21.13.6939 Active System info: CPU: Intel(R) Xeon(R) CPU E5-1620 v3 @ 3.50GHz OS: Microsoft Windows 10 Enterprise Arch: 64-bit Installed Media SDK packages (be patient...processing takes some time): Intel(R) Media SDK 2017 R1 Installed Media SDK DirectShow filters: Installed Intel Media Foundation Transforms: Tips: - HW target does not work: If you expect it should, then make sure to install latest Intel gfx driver, and that Intel gfx is selected as primary driver. - If Intel driver is associated with secondary adapter, make sure to initialize DirectX device used with Media SDK with corresponding adapter. Analysis complete... [press ENTER]