Session initialization error: MFX_ERR_UNSUPPORTED

Fernando_B_ · ‎05-22-2015

Hi,

I have a problem creating a decoder, just doing the session initialization it returns: MFX_ERR_UNSUPPORTED.

mfxIMPL impl = MFX_IMPL_AUTO_ANY;
mfxVersion ver = { { 0, 1 } };
mfxStatus status = Initialize(impl, ver, &_mfxSession, NULL);
MSDK_CHECK_RESULT(status, MFX_ERR_NONE, status);

Creating a session for an Encoder in the same program there is no problem.

The environment of the application is the as follows:

I have two classes: one for encoder and other for decoder. Each class has its on Session. Creating a encoder there is no problem. The encoder is created first and the decoder next. when the decoder is created MFX_ERR_UNSUPPORTED is reported doing the session initialization.

Any clue? or what is happening?

SYSTEM INFO:

Intel Media SDK System Analyzer (32 bit)

The following versions of Media SDK API are supported by platform/driver:

Version Target Supported Dec Enc
1.0 HW Yes X X
1.0 SW Yes X X
1.1 HW Yes X X
1.1 SW Yes X X
1.3 HW Yes X X
1.3 SW Yes X X
1.4 HW Yes X X
1.4 SW Yes X X
1.5 HW Yes X X
1.5 SW Yes X X
1.6 HW Yes X X
1.6 SW Yes X X
1.7 HW Yes X X
1.7 SW Yes X X
1.8 HW Yes X X
1.8 SW Yes X X

Graphics Devices:
Name Version State
Intel(R) HD Graphics Family 10.18.14.4170 Active

System info:
CPU: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz
OS: Microsoft Windows 8.1
Arch: 64 bits

Thanks.

Surbhi_M_Intel · ‎05-22-2015

Hi Fernando,

I don't see any HW or driver issue, this could be an application bug. You can refer to the tutorials which has a simple_transcode code which does decoding followed by encoding. You can take a look into that tutorial and map to your application.

If you still see an issue, please send us your application so that we can look into the issue.

Thanks,
Surbhi