Hello 末了年
Thank you for joining the Intel® community, allow me to help you with the Intel® DSA problem that you are having.
Is this the first time you install the Intel® DSA or are you updating the software?
Is you are completing the upgrade of the software try to uninstall the previous version of Intel® DSA and Intel® Computing Improvement Program and the try to complete the installation of the Intel® DSA 3.5
Provide me with the following information:
- What Operating system (OS) & OS version are you using?
- What browser & version are you using?
- Do you have any browser plug-ins (adblocking or script blocking)?
- If you are a home user, what router you are using
- Do you have security or anti-virus software installed, and if so what is it?
- Are you on a company network?
Please attach to this thread the TXT file the Intel® System Support Utility will generate:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
- Run the utility.
- Click on "Scan" to get the scanned system.
- Once the scan is complete click on "next".
- Use the "save" option, save the report to your desktop.
- To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Provide me with your system model.
Hope his help.
Regards,
Leonardo C.
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