Can I check FPO and ATPO via software?

[Roquen]

Having a new system with a i7 14700K - I am quite sure I need to RMA it.

However, the only instructions I can find to find out the FPO and ATPO-numbers to be able to do a warrenty-status check on:

https://www.intel.com/content/www/us/en/support/articles/000057098/processors.html

...I need to dismantle the AiO cooling etc. to read on the physical CPU.

There must be a way to find these numbers with a software... right? I cannot find any FPO/ATPO-numbers in my BIOS nor with CPUID (attached screenshot).

Is there a way I do not know? I use this computer both for work and private projects, so would prefer a minimal downtime.

Thank you in advance!

[JedG_Intel]

Hi Roquen,

Thank you for posting at Intel Community Forum

To answer your question, you may locate the markings of the processor on the shipping box that it came with. In case that it is not with you, you may also scan the 2D matrix on the processor by downloading Intel® Reverse Logistics Toolkit on your mobile device.

I hope this addresses your concern.

Thank you and have a great day!

Best regards,

Jed G.

Intel Customer Support Technician

[Roquen]

Hello,

That unfortunatly does not answer my question. I know the information from the supportsite. But I would think that I can check FPO and ATPO once the CPU is mounted and installed (without taking it apart again) - using a software? I can do this for most other components.

If this is not possible any other way - please verify that it is officially Intels answer that it is not possible to check FPO and ATPO other than on the box or physically on the CPU.

Thank you.

[JedG_Intel]

Hello Roquen,

Thank you for responding.

There is no software available to get the markings of the processor. The only way to identify the markings of the processor is by checking the shipping box that it came with or via the processor itself.

For your reference, please see the links below:

Where to Find Intel® Boxed Processor Serial Numbers (FPO and ATPO) for Warranty Request

Overview of Intel® Reverse Logistic Toolkit

Have a good one and stay safe!

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Roquen,

I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Roquen,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician