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Hey! I need help each game is crashing everytime this happened since marvel rivals game released the new season games like wow - ow2 ...
I updated everything and tried updating bios but still shows the same message and i see a lot of people complaining about the same situation who have almost the same cpu's 13/14th gen
Please fix it or give us an app to inslall and update or do something i wanna play not cry everytime i crash and at the same time lose the game
If you need anything feel free to contact me i will send crash or bug reports anything you ask just do something to fix it
here is an example :
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Hello Montassar,
Thank you for posting in the community, I see even after updating your bios the error message is not going await. Let me ask you some few questions with regards to your concern. Please see the following questions below:
- Could you share to me the exact model of your motherboard? Also, what is the current version of your BIOS?
- Can you confirm if you are currently enable the Intel Default Setting?
- Also, please share the power scheme that you are using on your system (Power saver, Balanced, High Performance, Ultimate Performance)
- If you have did swapped testing using an identical or compatible, motherboard or processor. Can you share me the exact model of the processor?
- Does this happen before or this is the first time?
- Is there any signs of physical damage on your processor? Or have you delidded it?
- Did you try overclocking your processor, might be on the bios or in application? If you did in an application can you tell me the name of it? Please note that if the system was overclocked, including voltage/frequency beyond the processor supported specifications, your processor voids warranty.
Your detailed responses will help us resolve the issue more efficiently. Thank you for your cooperation, and I look forward to your reply.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hello Montassar,
I hope you're doing well. I'm following up to see if you've had a chance to review the questions I posted. Please let me know at your earliest convenience so we can determine the next steps to resolve this matter.
Best regards,
Dhanniel M.
Intel Customer Support Technician
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Hello Montassar,
Since I haven't heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.
Best regards,
Dhanniel M.
Intel Customer Support Technician

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