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Hello, I am experiencing micro stutters for very first time in my life with Intel CPU, I can't believe it..

AZlat2
Beginner
10,689 Views

Hello,

 

I am very sorry, I am very happy customer. It was from the game or its game servers.. there was nothing wrong with my new components.. :(

 

Best regards,

Aleksandar

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n_scott_pearson
Super User
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That's the whole point. You DO NOT know that it's not something in the rest of the components. You haven't proven that at all (not to our satisfaction. As for how to figure it out, start replacing components until the problem is resolved.

 

When you replaced these components, did you reinstall Windows from scratch? If not, that's a huge mistake; time to do so.

 

Look, we are volunteers. There are other people who are asking for help. If you are not willing to accept our guidance, then there is no point continuing this conversation. We are done. Good luck.

 

If you want to discuss having your processor replaced, first verify that your warranty is still active (here: Determine if Your Product Is Still Under Warranty). Then, you need to directly contact Intel Customer Support to initiate the RMA process (you cannot do this through the forums). Here are pages where you can lookup contact information, including local phone numbers, by geography:

 

 

You can use the online forms service or email service, but I actually recommend calling them directly. The above links provide local or toll-free numbers in most countries and support most local languages. You could also use the chat service (start here: Intel Customer Support Chat), but understand that this service is offered in English only and is subject to the normal (9:00-5:00 M-F) office hours in the Pacific (UTC-8) time zone.

...S

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AndrewG_Intel
Employee
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Hello AZlat2

 

Thank you for posting on the Intel® communities.

 

We noticed that you have another support ticket describing the same issue as the one in this current thread and we noticed you are working directly with Intel® Customer Support. In this case, the support will continue through that other support ticket and we will proceed to close this thread in order to avoid duplication of effort.

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

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AZlat2
Beginner
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