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I recently upgraded my computer with a new i7 9700k and installed it and it works but it idles at 50% cpu with nothing running in the background

edipr
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AlHill
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Does your motherboard support this processor? How did you check to make sure?

Have you updated the motherboard bios?

What OS? WIndows 10, 1903? 1909?

 

Doc

 

edipr
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I know I checked the chip set and socket first to make sure they are compatable. I have a mei mpg z390 mother board. Yes I got the latest bios from msi. Windows 10

edipr
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AlHill
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It is not just the chipset and socket. The bios MUST support the processor. You must verify that the processor is supported by the MSI BIOS. Just because the processor "runs" is not sufficient.

 

Doc

 

AdrianM_Intel
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Hello edipr,

 

Were you able to check the previous post? 

 

Let me know if you need more assistance. 

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

 

AdrianM_Intel
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Hello edipr,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

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