I7 9700k showing negative values

[Canito]

Max Core Frequency is showing as a negative 3.60 Ghz on XTU. It will sometimes spike up to the regular value but for the most part it stays there even while benchmarking or stress testing.

[Jean_Intel]

Hello Canito,

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with the XTU that the Max Core Frequency is showing as a negative value.

For this type of issue, please try the following recommendations:

• Uninstall any other overclocking tool.
• Completely power down the system for 5 seconds.
• Perform a fresh installation of the Intel® Extreme Tuning Utility (Intel® XTU).
• Load BIOS to default.

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Canito,

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards, 

Jean O.  

Intel Customer Support Technician

[Jean_Intel]

Hello Canito,

I hope you are doing fine.

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O. 

Intel Customer Support Technician.