I saved a lot of money to build a dream workstation . My Thinkpad P16 Gen 2 13980HX-4000 ADA , 128 GB RAM
But Intel seems to have ruined it .
Today my computer dumped 5 times (froze and auto restart 3 times, froze and didn't reboot 2 times ( frozen forever - I had to hold the power button to restart) .It freezes when CPU load very lightly, sometimes i'm just working on chrome browser.
When the computer hangs, the cpu fan suddenly runs stronger and louder. The screen freezes and I can't follow the keystrokes or move the mouse. ( link clip while it frozen : https://youtu.be/I_AAMyNpvhE?si=_x51zV1xcDJZJxNP)
Im use Window 11 genuine 23H2 latest update ! All Driver and bios are latest update , Computuer frozen in light load state.
Here is an event log screenshot to confirm I've read the Dump file many times
When it frozen then start, the event log display info about dump file :
Here is the dump file download link for any expert who wants to see : https://drive.google.com/file/d/1Q8sOeTZQF0_ZTNJ0N_lU99zOyXLX6M8N/view?usp=sharing
I have also shared this situation on many forums : https://www.reddit.com/r/WindowsHelp/comments/1g68m6o/help_me_check_win11_dump_file/
Everyone says it's a Hardware error abount CPU GenuineIntel.sys
I did some research and found that Intel's patch doesn't seem to work on the faulty CPUs .
So what should I do with this thousand dollar machine? Replace the CPU ?
I am very sad because as you can see it is a very high price computer that I put all my heart into. Now as I am typing these lines, I do not know that my computer can freeze and hang at any time...
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