I9-13980hx Help me Check crash

[Bachdev]

my computer randomly freezes. then it restarts itself
i read the eventlog and got the following memory dump file: https://drive.google.com/file/d/1Q8sOeTZQF0_ZTNJ0N_lU99zOyXLX6M8N/view?usp=sharing
please help me diagnose

[DeancR_Intel]

Hi Bachdev,

Thank you for posting in the Community!

I understand that you have a laptop. Since this is an OEM (Brand) original equipment manufacturer device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system, nevertheless, I will do my best to assist you with your concern. I hope it's okay.

Please share more details about the issue so I can assist you effectively.

Did you do recent changes with the system?

Have you performed other troubleshooting steps?

Have you updated the BIOS version to the latest?

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Bachdev,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi Bachdev,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician