Mobile and Desktop Processors
Intel® Core™ processors, Intel Atom® processors, tools, and utilities
Announcements
FPGA community forums and blogs on community.intel.com are migrating to the new Altera Community and are read-only. For urgent support needs during this transition, please visit the FPGA Design Resources page or contact an Altera Authorized Distributor.
16851 Discussions

Intel BXTS15A cooler high pitched whine at high RPM

BPowe2
Beginner
‎12-02-2017 01:19 AM
2,292 Views

I installed the BXTS15A cooler properly with the push pins, and enabled a smart fan curve. Once the fan goes over 2000 RPM I start hearing a faint buzzing, then at 2800 RPM I hear a very loud buzzing whine that makes the computer barely usable at this RPM. The fan isn't hitting any cables. What's happening? Should I exchange for a new one?

edit: I'm pretty certain the noise is being generated by the vibrating of the plastic fan shroud against the metal heatsink at high RPMs, or during transition between different RPMs. I can easily stop the noise by holding two fingers on either corner of the shroud while the fan is spinning. By putting pressure in different areas of the shroud, I can make it so the noise is lessened or expelled at these higher RPMs even when I'm not pressing, and I assume as I use the fan it will "break in" and become more immune to making the loud vibration noise.

0 Kudos

Link Copied

1 Reply
idata
Employee
‎12-05-2017 08:13 AM
1,362 Views

Hi gravitysphere,

 

 

I understand there is a buzzing noise coming from the fan. I apologize for the inconvenience, let me help you on this matter.

 

 

It does seem to be an issue with the plastic blades of the fan. At this stage, I recommend contacting your place of purchase if you are still within 30 days of purchase or contact Intel warranty team to check the warranty options.

 

 

https://www.intel.com/content/www/us/en/support/contact-support.html Processor support team

 

 

Regards,

 

Allan J.
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.