Hello @Reculate
Thank you for posting on the Intel® communities.
We understand that you are having an issue applying a setting on the Intel® Extreme Tuning Utility (Intel® XTU) to underclock the integrated Graphics Processing Unit (GPU).
In order to review this further, could you please provide us with the following details?
1- Was there any hardware or software change (BIOS, driver, Windows*, or app updates) that might relate to the point when the behavior with the "Processor Graphics Ratio limit" option started to occur?
2- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system:
- Download the Intel® SSU and save the application on your computer
- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click Next and click Save.
- Once you have saved the file (.txt file), please attach it to your reply.
To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox.
Best regards,
Andrew G.
Intel Customer Support Technician
