Intel Extreme reporting wrong GPU memory size

[BrianMackey2025]

I have an ASrock RX6600 and the Intel extreme tuning is reporting it has 4 gig of ram on some launches and 2 gig on other, is this a known issue?

[ArchieD_Intel · Accepted solution]

Hi BrianMackey2025,

Thank you for reaching out to the Intel Community Forum.

Intel® Extreme Tuning Utility (Intel® XTU) may report incorrect values for non-Intel graphics cards because it is designed specifically for Intel hardware, leading to compatibility issues. It lacks support for AMD components, and its drivers may not accurately interpret data from non-Intel graphics cards. Additionally, if Intel XTU hasn't been updated for newer configurations, it might struggle with accurate reporting. For precise monitoring and tuning of non-Intel graphics cards, use software designed for hardware model.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi BrianMackey2025,

I would like to ask some questions to address your concerns correctly:

Have you tried checking Intel® Extreme Tunning Utility (Intel® XTU) Is Reporting Incorrect?

Have you tried clean installing the Intel Extreme Tuning Utility?

Is this working fine before?

If you have any questions, please let me know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[BrianMackey2025]

Hi Archie, this was already resolved and marked as acceepted,  thank you for the reply though

[ArchieD_Intel]

Hi BrianMackey2025,

Thank you for the updated and confirmation.

Since the thread is now solved, we will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Archie D.

Intel Customer Support Technician