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Intel 股份有限公司,您好:
我的 CPU 為 Intel Core i5-10400,作業系統為 Windows 10 x64 22H2,
所有的主機板驅動程式和 BIOS 都是目前最新版,Windows Update 也是更新至最新。
最近,我安裝了新版的管理引擎介面程式 2451.7.6.0,
用 speedtest.net 網路測速網頁測試我申請的 ISP 網路連線速率是否正常?
發現新版的管理引擎介面程式 2451.7.6.0 會把我的網路下載連線速率直接剖半,
我申請的網路連線速率為:100 Mbps (下載) / 40 Mbps (上傳),
測試結果為:40~50 Mbps (下載) / 40 Mbps (上傳)。
煩請貴公司修正這個問題,謝謝!
備註:
為了測試是否為管理引擎介面程式的影響,
我後來將管理引擎介面程式2451.7.6.0 降版至管理引擎介面程式 2441.6.4.0 以下的版本,
我申請的 ISP 網路連線速率就恢復正常了。
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Hi Steven_Lin,
Thank you for posting in the Community!
請注意,我只能用英語為您提供支援。我使用了網路翻譯工具來翻譯此回復,因此,可能會有一些不準確的翻譯。
Please share more details about the issue so I can assist you effectively.
Have tried a roll back to a previous driver version for testing?
Have you performed other troubleshooting steps?
To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.
You can find the download link here:
- Intel® System Support Utility for Windows*
- Here's a quick guide on using the Intel SSU:
- Download and launch SSU.exe.
- Check the box for "Everything."
- When the scanning is complete, click "Next."
- Click "Save."
- Please send the saved file to us.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Steven_Lin,
I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Steven_Lin,
Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.
Best regards,
Dean R.
Intel Customer Support Technician

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