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Intel NUC shutting down

Seygi
Principiante
1.890 Visualizações

I have an Intel NUC

 

Intel® Client Systems NUC

Bios

Version
PATGL357.0052.2023.0901.1439
Date
2023-09-01

Motherboard

 
Intel Corporation
Model
NUC11PABi7
Version
M68262-500

OS

Microsoft Windows 11 Pro (64-bit)
23H2 (10.0.22631)
 
 
This pc is running 24 hours x 7 days week.
without shutdown, for more than 1 year.
 
But past week this PC started to shutting down, without iteration.
 
Could you help me to investigate the root cause?
 
Attached is my system log information
0 Kudos
3 Respostas
n_scott_pearson
Superusuário
1.842 Visualizações
The most common reason for spontaneous shutdown is overheating. I suggest that you start monitoring system temperatures using an app like AIDA64 or HWiNFO64.
Hope this helps,
...S
DzTran
Principiante
1.477 Visualizações

Same problem here, on NUC 11 Pentium except that it can't be overheating because it shuts itself down after about 10 - 15 seconds after boot. I reseat both the RAM and the SSD and also use an AC adapter from a working NUC, none of that helped. Any idea? The NUC has a 3 year warranty but since Intel is not supporting nor manufacturing NUC anymore. I guess I'm out of luck.

n_scott_pearson
Superusuário
1.459 Visualizações
Support - and yes, including warranty coverage - is being provided by Asus. You can contact them regarding RMA, if necessary.
...S
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