Intel® Virtual RAID on CPU (Intel® VROC) Configuration with RAID1 in Two NVMe* drives On MiTAC

[SivakumarM]

   We need support regarding a challenging issue we have encountered while attempting to clone one Mitac server to another server or pull a clone image to a remote location using the open-source software "Clonezilla." Unfortunately, we have been unable to successfully complete the cloning process and we believe it is related to the Intel VROC configuration in the BIOS for RAID1. 

We are able to clone successfully in Non-RAID server.

Processor Model: Intel(R) Xeon(R) Gold 6338N CPU @ 2.20GHz

Bios Version: 0.53

Model: Whitestone A

[Steven_Intel]

Hello SivakumarM,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with the cloning procedure. I will be glad to help.

In order to better assist you, please provide the following information:

• To confirm, is the server system you have the one in the following link (https://www.mitacmct.com/5GEdgeComputing_WS1S01_WS1S01)? If it is another one, please specify and if possible provide a link for it.
• Provide a step by step of the procedure you take for cloning the information.

Look forward to hearing from you.

Best regards,

Steven G.

Intel Customer Support Technician.

[SivakumarM]

Hello Steven,

Thanks for your reply.

We have same server what mentioned in link.

We are following same steps mentioned in below link.

https://clonezilla.org/show-live-doc-content.php?topic=clonezilla-live/doc/03_Disk_to_disk_clone

Best Regards,

Sivakumar.M

[Steven_Intel]

Thank you for the information provided.

I am currently researching about this. As soon as I have an update, I will let you know.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello SivakumarM,

Since the non-RAID server is working, this seems to be a software limitation. We recommend visiting the open-source software "Clonezilla" forums for support.

As well, BIOS configuration from an OEM board is not supported.

Let me know if you have any question.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

Hello SivakumarM,

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.